A.J. over at Project, Process & Business Improvement offers two great posts in a row.
This posts shares common complaints people have about their boss. I have heard these complaints too, especially the one about wasting their time. In addition to these 5, I have heard the following complaints a lot:
1. They aren’t really a manager. Employees expect their managers to take the initiative to manage and sometimes they don’t.
2. My manager is clueless. Employees want to work for a manager who is intellectually gifted (or at least minimally able).
3. My manager is a wimp. Employees want to work for someone who has the courage to solve problems and communicate tough messages.
We all drive some people crazy some of the time. Some of us drive people crazy much of the time. It is useful to think about how we are coming across and how we can develop as leaders.
The second post is about reinventing business through process mapping. I think that many throughput problems are process related (versus caused by people). By ensuring your processes are aligned to deliver the results you seek, you will make is easier and more efficient for team members to do their best work.