If you’re new to this blog, I try to focus on how businesses can improve their customer service. I don’t rant about bad service unless it’s an example that other businesses can learn from.
But I’m going to depart from my usual format because, courtesy of Google Blog Search, which lead me to BoingBoing, I found a Washingtonpost.com story about a woman who did what we’ve probably all dreamed about at one time or another.
Notice that the Comcast spokesman does not defend the behavior of the call center staff who let the woman sit outside in the heat and then told her that the manager had left.
Well, I’m off to check out the blog mentioned in the story, Comcastmustdie.com