Here´s the final installment of my Q&A with author Bob Prosen whose new book is called Kiss Theory Good Bye: Five Proven Ways to Get Extraordinary Results in Any Company.
LGL: You recommend that leaders be teachers. What if someone doesn´t think he or she has what it takes to teach? What can they do to enhance their "teaching" skills?
BP: One of the most important things they can do is make certain they work on their communication skills. Teaching is really about being engaging and making certain that you’re able to lead a group cohesively to the target goal. The only way to really enhance your teaching skills is to practice your presentation skills and communication skills. Take note of the things you’re most worried about and address those and you’re skill set will continue to expand. If you believe in teaching, then you get what you’re willing to invest. Invest your time and energy and the payoff is high. The decision is yours.
LGL: In Chapter Nine of your book, "The Critical Path to Getting Things Done," you explain the communication problems that companies encounter–"Either leaders don´t actually know how to effectively communicate, or they don´t really believe in its power and therefore don´t do it." You then dedicate the chapter to leaders "who want to communicate for results." But what about the others? They´re still leaders, or at least are tasked with leading, so what would you say to them?
BP: Great question! I would say that in reference to the book and as a leader – if you’re a leader, you have to learn how to effectively communicate even if you’re not comfortable with doing so. There are good consultants who can help you with how to harness and empower your communication skills and I would also recommend that leaders are open to feedback on how they can improve their communication on a team level.
When communication breaks down, commitments and accountability are weakened, problems go unaddressed and you’ll fall short of meeting your agendas.