evaluation made of management’s performance and conformity with policies and budgets. The organization and its operations are analyzed, including appraisal of structure, controls, procedures, and processes. The objective is to appraise the effectiveness and efficiency of a division, activity, or operation of the entity in meeting organizational goals. Recommendations to improve performance are also made. The primary user of an operational audit is management. However, an operational audit is slightly different from a management audit since it concentrates on the organization. Many companies maintain internal audit staffs for the sole purpose of performing operational audits on a recurring basis. For each review, management receives a report from the audit team that will indicate how well the activities are performed, suggest improvements, and offer other conclusions drawn from the work.
process to determine ways to improve production. Contrast with external audit, which relates to financial statements.