Is it just me or are people a little more snarly these days? It seems the internet has made people so skeptical of each and every one of us. I’d like to start a campaign today called “Assume Good Intent.” Sure, there are people on the internet who are not good people. But they’re not good people in the offline world as well. Let’s start assuming good intent from the people who cross our path. It’s sure to bring even more good into the small business landscape.
Personally, in my nine years online, I’ve met some awesome people. Those willing to give their whole heart and soul to help others be successful — without even a simple thank you, believe it or not. That’s why it shocks me when I get an email like the one I received this week.
Here’s some background. About a year ago, I offered a short goal setting manual for free. All the visitor had to do was enter their name and email address and they were taken immediately to the download screen. Well, I made a mistake and missed that page when the offer was over — it was never deleted. So this week someone found the page via search and sent me an email about it. Here’s, in part, what it said.
If this was just an attempt to increase your mailing list by being deceptive and really having no intention of honoring your promise, that’s very disappointing and I’d appreciate it if you remove me from your mailing list.
I was disappointed. That’s one thing I would never do — collect email addresses for the sake of collecting them. Why would I even bother? So think about how you can “assume good intent” as you go about your day-to-day activities in your business. And how you can communicate that to others.
What do you think? Am I being naive to assume good intent? Leave me a comment.