Sometimes, as home-based entrepreneurs, we like to store things in our heads. Our heads are good for thinking things through, but are not very good places to store things like procedures.
Documenting such routine procedures like order taking, return processing, and shipping procedures has many advantages. First, you don’t have to worry about forgetting an important step or part of a process. Second, such documentation paves the way for handing these things off when the time comes. If you want to outsource you order-taking for example, it’s much easier to do if you already have it documented. Even if the documentation isn’t pretty, it’s fairly easy to make it readable for others.
And even still, when you reach the point of selling your business, everything should be documented. Documenting procedures from the start will give you a great head start on this.