I write extensively about preventing infection with and cleaning up from virus and spyware attacks. I also get panicked calls from customers who say that their computers are running slow or behaving strangely. Last night, I got this email from one of my friends who, it looks like, had a pretty bad virus experience. This is what we like to call a “hosed PC”. Think about not only the expense for the support tech, but also the lost time. And what if the malware had actually stolen some of her information?
I’ve said it before and I’m afraid that I’ll say it again. You have to run anti-malware and you have to be careful. The Internet can be a dangerous place. I also think that the way she wants to share the experience to educate other users is a great thing.
From her email:
When I logged in, a very official message came up in a box labeled Windows XP Antivirus. It said that our PC was infected and began to run a “scan” of the machine. Infected files kept adding up until there were over 2300 of them. There was a button to “remove” the infected files which I clicked. The next screen was a place to sign up for the XP Antivirus software for $49.95. Just put in your credit card number. HOWEVER, there was a RED bar at the top of the browser that said the site was likely to be a fraud.