Nordstom’s first Pittsburgh-area store, which opens in October, will be a different kind of Nordstrom, according to a story in the Pittsburgh Tribune-Review.
One department will feature styles by emerging designers — styles often ignored by national retailers, according to a Nordstrom spokesman quoted in the article.
The store’s five (Yes, 5.) shoe departments will sell women’s sizes as large as size 13. There will be an espresso bar and cafe. And, supposedly, when a customer calls the store with a question, an operator will find a Nordstrom employee to answer that question.
Last month, Nordstrom reported net earnings of $119 million, or 54 cents per diluted share, for the first quarter ended May 3, 2008. For the same quarter last year, Nordstrom reported net earnings of $157 million and earnings per diluted share of 60 cents.
Total sales in the first quarter were $1.88 billion, a decrease of 3.8 percent compared to sales of $1.95 billion during the same period in fiscal 2007. First quarter same-store sales decreased 6.5 percent.
So, there you have it, even a retailer that most shoppers agree is pretty darn nice is making improvements. So can you.