After offering this product and service to the market since it first began we have created a “short” list of things that anyone should consider prior to purchase…..
These are in no certain order of importance – they are simply “areas of concern” we address every day in our business. We hope that you will find this helpful in discovering what is the best BlackBerry™ solution for you and your company.
At NationLink® we can help demystify the wireless world for you… it’s about time. Visit us online www.blackberryguy.com
Which carrier should I choose?
This will ultimately drive most of the decisions around “price” of the device and rates (voice and/or data). If you have an existing cell phone service and you are under a service agreement it may be best to look at that carrier first then at other comparable options. Prices vary greatly from carrier to carrier EX: TMobile has a BlackBerry™ data rate as low as $19.99 for unlimited BlackBerry™ use where Verizon’s rate for the same service is $49.99.
Which BlackBerry do I need?
Do you like a full QWERTY keyboard or a device that is smaller and has more than one “letter” per key? We describe this as email device first then phone OR phone first then email device. There are basically 2 different types of devices a traditional full keyboard (2700, 8800 series) OR a smaller version (8100 series). This is mostly a personal preference. At NationLink® we offer almost ever BlackBerry™ and can help you determine which style is best for you and your team.
Do I use Microsoft Exchange, Lotus Domino, GroupWise or something else?
When looking at the BlackBerry™ you will need to understand “how” the email and other information “moves” from your operating system to your new BlackBerry™. You typically are not limited by any system you use now and we can help provide setup for just about any operating system you use- just ask when you call and one of our BlackBerryGuys can help get both the email and the other (calendar, contacts, tasks, memos and more) setup so you don’t have to.
Who will teach me how to use my new BlackBerry™?
We will! One of the most valuable things you can do is take some time and really learn how to use your new BlackBerry™. At NationLink® we offer several ways to get this training… One on one at our office or yours, in a public clinic held 3 times or more per month, online as a blackberryguy.com™ member or use our hotline @ 877-MYBERRY.
What does this mean?
BlackBerry™ Internet Service OR BlackBerry™ Enterprise Server- these are two services that the BlackBerry™ uses to wirelessly sync the BlackBerry™ to your email and/or your (Outlook, Lotus, GroupWise or other information management system). This usually is determined by the number of users in your group. Less than 5 users we recommend using the BIS solution- this is a service that is free of charge and easy to setup and manage. If you have more than 5 users you should look at a BES solution. There are additional fees for this solution and some hardware needs. At NationLink® we will work with you to 1. Determine your needs (Software and Hardware) 2. Order and assist in the installation of all software and setup 3. Training on and maintaining the same; OR if you choose we can host this solution and take it completely out of your hands.
What is Bluetooth®?
Bluetooth® refers to a short range radio frequency used to exchange either data or voice. This technology is most commonly used to transmit voice to and from a wireless headset. Every BlackBerry™ is now Bluetooth® enabled and there are several options in headsets, keyboards and other peripherals utilizing Bluetooth® to choose from- the most popular being the headset. You can checkout these options at www.blackberryguy.com
#7 Contracts and Service Agreements
What do I need to watch for?
Every carrier will look to add to or start a new service agreement term. The norm is a 2 year term…. And based on the pricing of the equipment can be as much as 4 years. Be sure you understand the length of any service agreement. With technology changing all the time and often very rapidly you may want to upgrade before your term is up- and ask about the consequences of doing so. At NationLink® we know the terms and conditions for most carriers and how these terms can help and harm a client- we will spend the time necessary to insure you fully understand as well and get the most value for your commitment.
Will it work where I live, work and play?
Every carrier has “holes” in their network. The key is to find the one that works best for you- where you go everyday. Most carriers offer a trial period with the BlackBerry™ and you should take advantage of this to test the network- usually 30 days. NationLink® will be sure you are satisfied with your coverage area and that you get what you need from the carriers.
Is it safe? Can anyone get my info or emails?
A BlackBerry™ is the most secure wireless device available. It is above “triple DES” encryption and is the device chosen by the FBI, Secret Service and The White House- if it is good enough for them it is certainly secure enough for you.
Your information is encrypted on both ends of delivery. We at NationLink® are happy to provide you with data regarding security of the BlackBerry™ and how it is the most secure device.
Can I use it to surf the web?
Internet access is unlimited with a BlackBerry™ and is very easy to use. Bookmarks (favorites) can be set for fast browsing along with full HTML access (the real web not just text) you can see the pictures as they are meant to be seen. At NationLink® we can suggest some special sites deigned to make the web on your BlackBerry™ more user friendly.
What does this do for me and how can I use it?
GPS refers to 24 satellites circling the globe all the time. Each GPS satellite transmits data that indicates its location and the current time. All GPS satellites synchronize operations so that these repeating signals are transmitted at the same instant. The signals, moving at the speed of light, arrive at a GPS receiver (your BlackBerry™ in this case) at slightly different times because some satellites are further away than others. The distance to the GPS satellites can be determined by estimating the amount of time it takes for their signals to reach the receiver. When the receiver estimates the distance to at least four GPS satellites, it can calculate its position in three dimensions. WOW – in real people terms – it can tell you where you are…. and by doing so it can give you directions to where you want to go.
Can I use my new BlackBerry™ when I travel overseas?
International roaming is available from select carriers – most today – offer the ability for you to use your BlackBerry™ not just for voice (cell service) but also for email and other data services. NationLink® can help you decide on which one will work best for you and provide you with rates and maps based on your travel areas.