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Yard & Garden

Latest Issue: 09/01/2009

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In This Issue

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1. Possessing the BE Attitude. Possessing the BE Attitude Conveying the right attitude in business can help maintain customer satisfaction. The number one reason customers leave a company is a ... (PERIODICAL ARTICLE) 2. Service Department. Service Department By keeping staff involved in their accomplishments, and ensuring the next generation is committed, the Bradys have been able to plan for a ... (PERIODICAL ARTICLE) 3. POWER. POWER By Lisa Danes As customers continue to repair old equipment, many dealers are seeing a surge in parts business. That's why it is now ... (PERIODICAL ARTICLE) 4. A Part of a WHOLE. A Part of a WHOLE By Lisa Danes Make parts more marketable by making them one component of an entire packaged buy. Outdoor power equipment ... (PERIODICAL ARTICLE) 5. Ask a PRO. Ask a PRO Randy Pinkston, Pinkston's Lawnmower & Equipment Plus, Midland, NC Q&A, How have you made your parts department work for you? Randy Pinkston, ... (PERIODICAL ARTICLE) 6. COMMUNICATION and SUCCESS in the Service Department. COMMUNICATION and SUCCESS in the Service Department By Lisa Danes For dealers, a part of their business that has proven profitable--and at the same time ... (PERIODICAL ARTICLE) 7. Time to Get TOUGH. Time to Get TOUGH By Matthew T. Gugliotti Tough times signal even tougher payment collections. By being proactive, you can get customers to pay without ... (PERIODICAL ARTICLE) 8. INVESTING for Success. INVESTING for Success By Lisa Danes Strategies for advancing your business through practical reinvestment. Every outdoor power equipment dealer wants a successful, profitable business. They ... (PERIODICAL ARTICLE) 9. Ask a PRO. Ask a PRO Terry Coffin, General Manager, Beard's Outdoor Power, Crestwood, KY, 2008 Dealers in Excellence Winner Q&A, Why did you decide to move into ... (PERIODICAL ARTICLE) 10. Dealer Successful Marketing Report. Dealer Successful Marketing Report By Lisa Danes In a survey conducted by Yard & Garden magazine, dealers share what marketing techniques get the best results ... (PERIODICAL ARTICLE)
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