Workplace Morale

At the North American Conference On Customer Management , I listened to a presentation by Rodger Stotz, VP-Managing Consultant at Maritz, Inc . Rodger believes, as does Tom Peters , that to have...

Companies get in trouble when they think that they are smarter and slicker than their customers. The most recent example is WalMart. A blog appeared on the scene in that told the the...

OK. So sometimes you have to let people go. It's not an easy task. But don't wimp out like the management at Radio Shack did recently and fire your employees via email. These...

This week, I´ve been focusing on a new book called The Anatomy of Peace: Resolving the Heart of Conflict in which lead authors Jim Ferrell and Duane Boyce of The Arbinger Institute examine...

Some years ago, as I was checking out of a Four Seasons Hotel , the couple in front of me complained to the desk clerk of cobwebs in their room. Without any hesitation,...

Thanks to fellow Allbusiness.com blogger Chuck McKay , I exceeded my $1000 goal for my American Cancer Society´s Relay For Life team. (Even though I´m over my individual goal, you can still help...

Peter Lucash writes in Physician Business Blog about the importance of management recognizing the efforts of employees. He points out that money is not the most important motivating factor for employees.Motivated employees who...

The famous scene in the movie "Jerry McGuire" had Tom Cruise and Cuba Gooding, Jr. shout at each other, "Show me the money!" In the real workplace, the tag line should be, "show...

Conducting employee surveys is one thing. Doing something with the results is what really counts. Don´t assume, for instance, that just because a company invests in a dialogue with its people means it...

Sometimes we get too involved in our employees´ work because we care so darn much. Of course our motivations aren´t always that altruistic. Some of us simply cannot trust others to do things...

How do you get the boost? That´s what every restaurant owner is thinking this time of year. After a slow, mundane, stressful winter- one that ate up most, if not all and them...

Last week we received a comment from a waiter who was losing money because the restaurant he was working in had depleted their wine inventory to a point where he could sell nothing...

Sometimes I see articles about the many ways we can fail as managers. How about a short piece on the ways we can succeed? If we can show our people by example how...

Every year for the past twenty years, Working Mother Magazine http://www.workingwoman.com/100best.shtml has compiled a report on the family-friendliest companies in America. As a "working mother", I always look forward to receiving this issue...

I´ve been reading a lot lately about family-friendly companies: what can be done to make companies more family-friendly, what types of programs are available in companies that are considered family-friendly, and what working...

Romance in the workplace is all but inevitable. We all know of employees involved in relationships at work, or perhaps we are in a workplace relationship ourselves. Typically, there are few to no...

As you all know, Thanksgiving is this Thursday. As an office manager, it is usually your job to plan the holiday festivities. There are many offices taking the entire week off, however, the...

Reader Will Critchlow passed along a couple of interesting links today. First is this article from the BBC about the link between health and job satisfaction. A quote: People with low job...

The holiday season is upon us and we all know what that means — food, food and more food. Every place I have ever worked starts celebrating the holidays with food on October...