Tips for Dealing with Workplace Conflict

9. Keep Expectations Realistic

No amount of training will eliminate conflict in the workplace, and your employees aren't going to become paragons of diplomacy overnight. But the example you set and the resources you provide will make a difference over time.

Generally speaking, managers who successfully handle conflicts in their organizations will experience lower rates of complaints than managers who fail to do so. Additionally, informal resolution of complaints terminates further administrative processing and related costs.