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Voice Response Software

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Packetized voice: It's the software, stupid! HEADNOTE Sure, end users need to prepare for packetized voice and converged networks. But the vendors also need ... (PERIODICAL ARTICLE) VoIP-enabled integration in the contact center bridges the gap between CRM... With the rapid adoption of VoIP technology in the enterprise, today's contact centers are able to be more ... (PERIODICAL ARTICLE) VoIP-Enabled Integration In The Contact Center Bridges The Gap Between CRM... HEADNOTE With the rapid adoption of VoIP technology in the enterprise, today's contact centers are able to be ... (PERIODICAL ARTICLE) TeleSage debuts ScanQuest. TeleSage, Inc., makers of SmartQuest interactive voice response (IVR) software, has announced the addition of the ScanQuest software ... (PERIODICAL ARTICLE) Better speech rec drives IVR market TECH TRENDS Advances in speech recognition technology and integrated voice response (IVR) software will be the driving force ... (PERIODICAL ARTICLE) National Airlines enhances automated information line with flight... AIRLINE INDUSTRY INFORMATION-(C)1997-2000 M2 COMMUNICATIONS LTD The US-based carrier National Airlines has chosen RLM Software Inc's flight tracking ... (PERIODICAL ARTICLE) Gold, Avaya And Nuance Ally For Voice-Driven Enterprise Solutions. Gold Systems, Inc., a provider of voice and wireless Web solutions, announced an alliance with Avaya, Inc. and ... (PERIODICAL ARTICLE) Long Island company working to improve interactive voice response systems Any caller to a corporate office knows the drill: Welcome to [insert company name here], says the perky ... (PERIODICAL ARTICLE) Onyx Software and Interactive Intelligence offer integrated CRM/contact... Onyx Software Corp., a worldwide provider of customer relationship management (CRM) solutions, and Interactive Intelligence Inc., a global ... (PERIODICAL ARTICLE) TeleSage offers new autodialer for SmartQuest. (New Products). TeleSage, Inc., makers of SmartQuest interactive voice response (IVR) survey software, have announced the release of DialQuest, a ... (PERIODICAL ARTICLE) The human side of technology. The salespeople work on the fear quotient. To listen to them, you'd think that if you don't buy ... (PERIODICAL ARTICLE) Large outsourcer improves customer response time and reduces costs using... About Alta Resources Alta Resources (www.altaresources.com) provides customized outsourcing services incorporating advanced technology, unique processes and the right ... (PERIODICAL ARTICLE) Large Outsourcer Improves Customer Response Time And Reduces Costs Using... About Alta Resources ... (PERIODICAL ARTICLE) Artisoft finds new niche.... Networking software maker Artisoft Inc. (Tucson, Ariz.) is moving into the telephony software market by acquiring Cambridge, Mass.-based ... (PERIODICAL ARTICLE) IBM using BBN speech tech. Bolt, Beranek and Newman (BBN) has inked a multi-year agreement with IBM to distribute BBN HARK Systems' Recognizer ... (PERIODICAL ARTICLE) Onyx Software and Interactive Intelligence deliver Integrated CRM and... Onyx(R) Software Corp. (Nasdaq:ONXS), a worldwide leader in successful customer relationship management (CRM), and Interactive Intelligence Inc., (Nasdaq:ININ), ... (PERIODICAL ARTICLE) EasyRun teams with Telrad Tenecs. (Strategic Alliances). In a joint venture, EasyRun Inc. has paired with Telrad Tenecs to establish interoperability between EPICCenter and Telrad's ... (PERIODICAL ARTICLE) Syntellect Adds Fonix Text-To-Speech. Syntellect Inc., a provider of open systems, enterprise voice portal software and hosted services, announced it has signed ... (PERIODICAL ARTICLE) VEXIS Systems partners with Envox Worldwide. VEXIS Systems, a V-Commerce products and services company specializing in the delivery of interactive voice response (IVR), Internet ... (PERIODICAL ARTICLE) VOICE MATTERS: The Voice-Over Explosion - "Press 1 Now": Mastering... As the number of electronic media grows, and the public's patience for getting new information through text wanes, ... (PERIODICAL ARTICLE)
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