DSM Engineering Plastics has long recognized the value of technical support for customers, and continues to offer extensive technical service, application development, design engineering, analytical testing and product data. Our highly skilled tech service engineers are able to assist customers in virtually all aspects of plastics technology, from material selection through mold design and build, to product manufacturing.

DSM's dedicated group of application development engineers has broad experience in the plastics industry, helping DSM customers avoid the pitfalls associated with development and introduction of new products.

The design engineers at DSM work with some of the most sophisticated design tools available. In addition to usual tools of analysis, such as filling, cooling and warpage analyses and structural analysis, our engineers make use of topology optimization to provide designers with up-front guidance on general product specifications necessary to meet functional requirements. This software responds to everyday design engineering questions without the paradigms under which design engineers normally labor. As a result, suggestions for product design can be counter-intuitive, but upon further objective examination, can lead to technological breakthroughs that might have been missed without the use of this tool.

DSM's analytical testing laboratory provides support for both marketing, manufacturing and technical challenges. The analytical lab can determine the composition of a problematic material, allowing our engineers to suggest alternate DSM materials that address customer concerns. The lab supports the DSM marketing effort using life cycling testing in the form of heat aging, fatigue endurance, or dynamic mechanical analysis, as well as more basic testing like high and low temperature capability.

DSM's technical support department also provides service in the form of product data and documentation. A critical component of this activity is www.dsmep.com, where product data, design assistance, UL listings and all DSM literature can be accessed. Additionally, the site offers a help desk function where technical inquiries regarding any aspect of material selection, product design or processing may be posed to a group of experts. This technical support offering is just one more way that at DSM, we engineer plastics so you don't have to.