Small Business Resources, Business Advice and Forms from AllBusiness.com

Understanding Your Phone Bill

If you're like most business owners, the sheer complexity of your phone bill can be overwhelming. Chances are you simply look at the amount due and write a check rather than sift through pages of fine

print and cryptic terminology.

But ignorance definitely is not bliss when you're dealing with the phone company. If you don't scrutinize your monthly statement, you may be paying too much. At the very least, you need to ensure that you are not being overcharged or erroneously billed for something you didn't order. Understanding your bill can also help you search for the best phone service deals.

The Bill
The typical telephone bill is divided into three sections. The first section provides a summary of the various charges detailed in the rest of the bill, including:

  • Monthly charges
  • Past-due amounts
  • Discounts
  • Charges for custom calling features

Compare features on the 5 most popular VoIP Phone Systems

- Side by side comparison of important features
- Comparison of enterprise class audio quality
- Configurability and software upgrades

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