Leading Hosted VoIP Provider Now Gives Superior Service and Reliability to Chicago-Area Businesses Including The Royal Danish Consulate and RapidApp
NEW YORK & CHICAGO -- M5 Networks, one of the country's leading outsourced IP phone system providers, today announced its expansion to
Reaffirming M5's reputation for quality and reliability among SMBs, a recent AMI-Partners study highlights M5 Networks as one of the top two leading independent service providers that SMBs look to for their hosted VoIP solutions.
"The Chicago market is ripe for a boom in business-class VoIP services. We've seen demand for reliable VoIP services from many Chicago-area businesses in the planning and early deployment phases," said Fred Hoch, President, and Illinois IT Association (ITA). "Businesses don't want to deal with the hassle of buying and maintaining a phone system - instead they can turn to a service provider such as M5 Networks to provide the kind of quality service and support that organizations can truly trust."
One Chicago-based organization that has implemented M5's hosted VoIP phone system is the Royal Danish Consulate. The organization is part of a global network of officers in sixty-five countries under the Ministry of Foreign Affairs headquartered in Copenhagen, Denmark. One of six Consulate branches in the U.S., the Royal Danish Consulate in Chicago relies heavily on the flexibility, reliability and value-add features of hosted VoIP service for the services it performs, ranging from assisting Danish tourists and citizens in the Midwest to helping Danish businesses establish a presence in U.S. markets.
"We absolutely have to be accessible to Danish citizens in times of distress, so our phone system's reliability is vital to effectively serving Danes in the Midwest. M5's IP phone system delivers the quality and reliability we require," said Mads Mikkelsen, Counsel General, Royal Danish Consulate. "Also, M5's system is so flexible and easy to use that it helps us stay productive, even on a global scale, which is essential to the nature of our work. We can plug into the Chicago office's phone system from headquarters in Denmark - or anywhere in the world - and still have the full functionality of our phones."
RapidApp, a North American IT infrastructure consulting firm with headquarters in Chicago, also uses M5's service. Cost, ease of use, flexibility and reliability were all critical to RapidApp, which has remote offices dispersed throughout North America. The flexibility of the system and support from M5's staff also enabled the company to easily move its headquarters.
"We've followed VoIP technology from the beginning, so we immediately saw the value M5's outsourced IP phone system would bring to the company. Some of our employees spend 80 to 90 percent of their day on the phone and travel extensively, making both advanced features and reliability critical requirements," said Mitch Northcutt, CEO, RapidApp. "M5's flexibility and support also made the recent relocation of our Chicago corporate headquarters a non-issue. The RapidApp staff loves how easy it is to use M5, especially with all the advanced VoIP features that weren't available with our old key system."
M5 Networks' expansion to the Chicago marketplace builds upon a foundation of successful operations and profitability in the New York City metro area, where the company saw 4,445 percent growth in revenues over the last five years. In 2006, M5 Networks secured the first round of venture capital funding in the company's history, in order to fuel its expansion to other metropolitan area markets in the U.S. including Chicago. The company currently has over 500 clients based in the New York area, including Long Island and New Jersey, and in 2006 announced its hosted VoIP service would support branch offices throughout the U.S.
"As more Chicago businesses demand quality, reliable VoIP service, they are turning to proven providers to take away the headaches associated with in-house IP PBX systems. Tested in the most rigorous telecom market in the world for more than six years, M5 has the right solution to aid Chicago businesses' migration to VoIP," said Dan Hoffman, President & CEO, M5 Networks. "With this expansion, M5 now has the ability to serve companies headquartered in both New York and Chicago as well as branch offices all across the U.S."
About The Royal Danish Consulate
The Consulate General/Trade Commission of Denmark in Chicago provides assistance to Danish Nationals in 16 Midwestern States of the United States. Issues passports and drivers licenses. Obtain absentee ballots for elections in Denmark. Provides emergency assistance to Danish Nationals in need.
A majority of their resources are focused on providing assistance to Danish companies wishing to introduce their products to the U.S. market place.
About RapidApp
RapidApp, Headquartered in Chicago, is a North American IT infrastructure consulting firm with significant experience designing, planning, and deploying IT network and systems infrastructures. RapidApp employs RapidDeploy(tm), a road-tested process for designing and deploying network and systems infrastructure. RapidDeploy(tm) is an accelerated five-stage process that starts with facilitated design and planning sessions and centers on our unique deployment management teams. RapidApp assists our clients with the design and deployment of virtual infrastructure solutions, active directory design and migrations, secure access solutions, Infrastructure recoverability, and application delivery and deployment solutions. For more information about RapidApp, visit: www.rapidapp.com.
About M5 Networks
M5 Networks is one of the country's leading outsourced IP phone system providers. By outsourcing to M5 instead of buying another phone system and signing more local and long distance contracts, businesses save valuable time and hard dollars. M5 was founded in 2000 by the same management team that ran Interport Communications, the ISP pioneer for New York businesses. M5 builds on that legacy by continually innovating to improve its outsourced phone system solution, which is delivering measurable ROI to companies in all industries. M5 is a member of Cisco System's Cisco Powered Network program.
Recognized as a leading company in the VoIP industry, M5 was named to the 2006 Inc. 500 (#272) and both the Deloitte Technology Fast 500 (#54) and 2006 New York Technology Fast 50 (#5) awards programs. M5 has also been included on the Pulver 100 list as a Communications Growth Company for four consecutive years (2002-2005), FierceVoIP's annual Fierce 15 list in 2005 and the VoIP Magazine 20: Companies to Watch in 2006 list. M5 also received Frost & Sullivan's 2004 Entrepreneurial Company Award and the 2004 and 2005 VoIP Service Provider Awards, the 2005 Best SMB VoIP Service Provider Award and the 2006 INTERNET TELEPHONY Excellence Award from INTERNET TELEPHONY Magazine. Small Business Technology Magazine named M5's Outsourced IP Phone System one of the finalists in its 2005 Product of the Year awards program. To learn more about M5, please visit http://www.m5net.com.