Implementing software systems can be harder than choosing the right one, but if you plan correctly you are much more likely to get a satisfactory result. Leslie Grant, senior manager at KPMG told delegates at FMSS that issues including integration, e-commerce and globalisation mean that software is required to be increasingly complex, which means more risks.
"Common complaints from CEOs and finance directors are that companies see no return on investment for their IT; that their systems are holding the business back; and that software never delivers what it promises,"