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Nuance Adds Sanwa Bank's Tsubasa Securities as Customer; Japanese Brokerage Deploys Nuance's...

Business Editors/High-Tech Writers

MENLO PARK, Calif.--(BUSINESS WIRE)--Feb. 19, 2001

Nuance (Nasdaq:NUAN), the leader in voice interface software, announced today that Tsubasa Securities, a member of the Sanwa Bank group, has selected Nuance speech recognition software and integrator Trans

Cosmos to deliver a wide range of voice-enabled customer service applications.

The first application provides Tsubasa Securities retail clients with the ability to efficiently and quickly access important stock market data through natural voice-driven commands over the telephone. Nuance was selected by Tsubasa for the high accuracy, reliability and scalability of its Japanese language offering, and the company's experience in the financial services and Asian markets.

About Nuance

Nuance develops, markets and supports voice interface software that makes the information and services of enterprises, telecommunications networks and the Internet accessible from any telephone. Every day, millions of people interact with Nuance systems at blue chip companies like BeVocal, Lycos, Merrill Lynch, Nomura Securities, Sprint PCS, and Tellme Networks. Nuance is also driving the creation of the Voice Web and delivering software for V-Commerce (voice-enabled e-commerce) services and applications. Nuance is headquartered in Menlo Park, Calif., with global sales offices and partners supporting solutions in multiple languages around the world. For more information about Nuance, visit www.nuance.com or call 1-888-NUANCE-8.

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