Nuance and Huawei Join Forces to Deliver Voice Portal for China Netcom; New Customer Win Extends...

Business Editors/High-Tech Writers

MENLO PARK, Calif. & HONG KONG--(BUSINESS WIRE)--Oct. 15, 2002

Nuance (Nasdaq:NUAN), the speech software experts, today announced that the company's speech recognition software has been selected for China Netcom's Voice Portal. Developed

"To date, the majority of enterprises and telecommunications carriers seeking to deliver voice-powered services in the Asia Pacific region work with Nuance," said Rod Hamlin, senior vice president, Global Sales, Nuance. "Our proven expertise in delivering speech solutions that help companies cut costs, improve customer satisfaction, and develop innovative new revenue-generating services is what has motivated partners and customers such as Huawei and China Netcom to select Nuance."

Nuance's top-flight list of Asian customers and partners includes businesses and organizations as diverse as Guangzhou Harris Telecommunications Co. Ltd, HeyAnita Korea, Japan Telecom, KT Freetel, LG Card, LG Investment & Securities, Military Manpower Administration, Nomura Securities, Singapore's Ministry of Defense, Sony, Tsubasa Securities, Yonsei Severance Hospital. Among the 27 languages and dialects currently offered by Nuance are Cantonese, Japanese, Korean, Mandarin and Singapore English.

"Asia is one of the fastest-growing regions in terms of phones in use/wireless phone adoption, and this growth is really driving the market for speech-enabled applications and solutions," noted Rachel L. MacAulay, senior analyst, Voice & Wireless Commerce, The Kelsey Group. "Our research shows that Nuance is currently the leader in carrier wins for the Asia Pacific region, and this partnership helps further that position."

About Nuance

Nuance is the speech software expert. Nuance speech recognition, voice authentication and text-to-speech products enable people to access information and services anytime, anywhere, and from any phone. And the Company's comprehensive service offerings simplify the delivery of speech solutions. In markets around the world, leading carriers and corporations -- including British Airways, Nomura Securities, OnStar, Sprint PCS, United Parcel Service, Vodafone, and many more -- work with Nuance to reduce costs, increase customer satisfaction and retention, create new sources of revenue and improve security. Nuance is headquartered in Menlo Park, Calif. and has offices around the world. For more information, visit www.nuance.com or call 1-888-NUANCE-8.

This press release contains forward-looking statements, including, for example, those relating to the market adoption of Nuance products and the adoption and success of services and deployments based on Nuance technology. There is no assurance that the results contemplated by any forward-looking statements will be realized. The following factors, risks and uncertainties, among others, could cause actual results to differ materially from those described or implied in this press release's forward-looking statements: the risk that Nuance products and services based on Nuance products will not achieve customer adoption or broad commercial success; the risk that market adoption of Nuance products will not continue or will decline, and other factors described in Nuance's filings with the Securities and Exchange Commission, including but not limited to Nuance's last-filed quarterly report on form 10-Q. Nuance does not undertake to update any oral or written forward-looking statements that may be made by or on behalf of Nuance.

Note to Editors: Nuance is a trademark of Nuance Communications, Inc. All other trademarks are property of their respective owners.