PITTSBURGH -- Wizzard Software (OTCBB:WIZD) announced today that Next IT Corporation has chosen Wizzard's version of the AT&T Natural Voices(R) Speech Engine offering for use in its Active Agent Virtual Assistant Suite. Next IT is recognized as a top innovator in designing software solutions
"AT&T Natural Voices software is recognized as industry-leading," said Sam Fleming, Director of Software Development for Next IT. "This made the Wizzard offering the natural choice."
"AT&T has a long history in speech synthesis, and we've marshaled the best of our experience and resources to create AT&T Natural Voices," said Mark Beutnagel, long-time AT&T (NYSE:T) TTS researcher/developer and technical liaison to Wizzard. "Wizzard Software is an important window into commercial markets and I'm excited to see AT&T Natural Voices moving from research into innovative real-world applications."
Active Agent AI is an innovative web application designed to provide companies with a more informative and easy-to-use interface for their customers. Active Agent enhances the web site user experience by directly answering natural language questions, or by directing the user to the resources that will match his or her objectives, which is represented as a "chat" window to the user.
Powered by AT&T's Natural Voices software, textual responses are read back to the user to increase the personalization of the technology, while making the virtual assistant more engaging through audio. Web users can navigate the site via their conversation as the system dynamically updates web page content that is intelligently selected based on the user's interest, profiles, and buying habits.
As Active Agent AI is able to consume vast amounts of digital information from disparate data sources and legacy interfaces, the end result is a supremely knowledgeable agent with the ability to offer expert, objective, unbiased, 24/7 support, 365 days a year. The benefit is amplified by the relatively low costs of supporting such an agent.
"We are very impressed with Next IT's use of AT&T Natural Voices to automate and streamline company operations," said Danielle Lewis, Marketing Director for Wizzard Software. "We are always pleased to work with a company whose goals, like ours, are to improve the way their customers do business."
About Next IT Corporation
Next IT Corporation is revolutionizing the way organizations conduct retail e-commerce by fundamentally changing the way they interact with their customers. For more information, visit www.nextit.us.
About Wizzard Software
Founded in 1996, Wizzard Software has become a leader in the speech technology application development market. Wizzard architects solutions to business problems using its expertise in consulting, speech development tools and building speech based applications for the Desktop and Internet. Wizzard has achieved global recognition because of its expertise with speech technology whether it is via PC or telephone. Wizzard's successes have lead to expanding opportunities in both the government and commercial sectors. In April of 2004, Wizzard acquired MedivoxRx Technologies. Established in 2000, MedivoxRx is the originator of "Rex", the talking prescription pill bottle, which "talks" to the patient allowing them to distinguish what type of medication is in the bottle and hear critical information on dosage amounts and refill parameters. Additional information on MedivoxRx can be found at www.rxtalks.com. More information on Wizzard Software can be found on the Investor's Page at www.wizzardsoftware.com.
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