ISSAQUAH, Wash.--(BUSINESS WIRE)--Aug. 22, 1997--CobWeb Inc., will provide the final piece to the Northwest's first fully integrated front-to-back e-commerce solution with its partnership with Interact Inc.
CobWeb (www.cobweb.com), a regional leader in electronic commerce and online
marketing, has licensed its Merchant Gateway(TM) transaction processing component to Interact, a premier call center and fulfillment service. Interact, a Pac Services company, will interface Merchant Gateway with Interact's order management system, Interact's Microsoft NT-based order management, inventory and fulfillment system.The integrated package will give the merchant engaging in electronic commerce a complete online shopping and fulfillment solution for the first time. The experience for the end-user is increasingly quick and secure.
"People say that electronic commerce is easy, but in fact, from the merchant's standpoint, it's very hard," said Richard J. Lancaster, CEO of CobWeb. "This package makes it virtually turnkey. Our partnership with Interact will provide an immediate solution to two of the most difficult components of setting up e-commerce: easy-to-use, secure transactions, and a proven fulfillment service."
"CobWeb's product is a perfect complement to our existing services," said Michelle Harden, managing partner at Interact. "Together, we provide a complete package that will greatly reduce the ramp-up time for a company to begin conducting online sales."
The integrated solution means merchants need only seek one vendor -- Interact -- to manage their Web stores' real time credit card transaction processing and fulfillment requirements. CobWeb's Merchant Gateway software allows Interact to offer proven e-commerce solutions for physical and electronic delivery of product in a timely and cost-effective manner.
Interact Incorporated, located in Redmond, Wash., has provided call center and fulfillment services since 1993. Interact supports over 25 technology clients including Progressive Networks, Asymetrix, Humongous, and Wall Data. Interact's automated order management system provides visibility and trackabilty from the order desk through customer delivery, utilizing Microsoft tools and integrated barcode technology.
Incorporated in 1994, CobWeb has become a leading provider of Web and Internet products and services. CobWeb has built more than 75 Web sites, including Microsoft's Site Builder Network and Visual Tools Web sites. It manages more than 200 business Web sites in the Northwest as an Internet Service Provider in partnership with AccessOne, and creates and develops e-commerce solutions for businesses worldwide, including the Merchant Gateway software application (www.merchantgateway.com).
Other Links: www.cobweb.com www.merchantgateway.com www.microsoft.com/visualtools
CONTACT: Steve Birge, 425/827-2506
stevebi@hodgsonmeyers.com
or
Rich Lancaster, 425/392-4535
richl@cobweb.com