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It's tempting to block Internet access to keep workers from wasting time on the Web, but most small businesses get better results with a gentler approach.
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Did you know that one unhappy customer tells 10 to 15 others about their experience? If it’s really bad they’ll tell the whole world.
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Setting goals can improve business performance. It only works when you set the right goals. Too many people focus on what's not working and their weaknesses. I think that's a bad idea. I think you'll have better success and more improvement if you forget about working on your weaknesses.
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Too many small businesses are still relying on Windows XP and even Internet Explorer 6. It's way past time to move on if you don't want to risk security vulnerabilities, reliability issues, and worse.
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Pinterest is the hot, new social network that feeds people's creativity and also shows off your products and services in a very cool visual way.
Since its launch, I've been a big proponent of it. It's, in a sense, and online scrapbook. You find images and videos you like and "pin" them to your online boards.