It feels too easy, like cheating," one Spokesman-Review reporter remarked after a single e-mail produced numerous sources for a story within a couple of hours. Who knew that databases and bulk e-mail could be so good?
In my last column I urged local news organizations to consider new ways of connecting with readers and viewers online. The Spokesman-Review's Reader Advisory Network is a remarkable example of interactivity that works.
In July 2000, Ken Sands, interactive editor at the Spokane paper, fused a couple of computer programs into a new application na