Does this sound familiar? Your company has cut the size of its staff and is trying to do less with more. Or, it is at least trying to better utilize the people it already has.
According to research by KPMG Consulting senior manager Tom Tunstall (see sidebar, p. 43), IT outsourcing by firms increased substantially during the past decade.
For his dissertation at the University of Texas, Tunstall, looked at IT outsourcing from 1990 and 1999, using data from INPUT, a Chantilly, Va.-based provider of Web-based e-business market research and marketing services. Th