Business Editors/Technology Writers

BIRMINGHAM, Ala.--(BUSINESS WIRE)--May 5, 2000

AccuDocs LLC, one of the largest billing service companies in the nation, today announced a new agreement with Touch 1 Communications, Inc., a long distance provider. The agreement with Touch 1 names AccuDocs as its exclusive provider of print, mail and information storage services for 35,000 customer bills per month. AccuDocs' print and mail solution includes bill design, postal optimization and guaranteed turnaround times. Using business rules defined jointly with Touch 1, AccuDocs will merge market-driven messages with statement data to create customized bills.

Touch 1, which was recently acquired by Z-Tel (Nasdaq: ZTEL), will use its new PC-based customer service platform to transmit data to AccuDocs. Customer service representatives will use AccuDocs' Intellibill software to quickly access PDF files of specific Touch 1 bills, which will be stored on CD-ROM.

"From the start of our partnership, Touch 1 and AccuDocs have been focused on customer service," said Martin S. Steber, President and CEO of AccuDocs. "We are excited about putting more of our services to work for Touch 1 customers." "AccuDocs demonstrated that its custom document processing solutions have the flexibility to keep up with our sudden, significant growth in customer volume," said Mike Slauson, Vice President of Information Systems. "We are looking forward to expanding our partnership to include form design, postal optimization and archiving services."

About AccuDocs

As the largest independent provider of document processing services in the nation, AccuDocs transforms client data into highly readable statements, forms and invoices for delivery and payment. Step-by-step systems integration is an integral part of AccuDocs' custom print and mail and EBPP solutions. AccuDocs can process data in any standard format for document delivery to printers, Internet, email, fax, database, complimentary customer care and/or financial systems. Based in Birmingham, AccuDocs has seven regional facilities nationwide. Visit www.accudocs.com for more information.

About Touch 1

Touch 1 is a leading consumer telecommunications company with approximately 400,000 customers in 48 states. Touch 1 produced revenues for 1999 of approximately $65 million.

About Z-Tel

Z-Tel Technologies, Inc. provides consumers bundled local and long distance telephone services, combined with enhanced, Internet-based communications features that enable them to manage all of their voice communications needs. Z-Tel currently sells this bundle as "Z-Line Home Edition" in New York and Texas, and has over 50,000 Z-Line Home Edition subscribers.