Ready For Business

Today's hotel guests are all about business, even when they're not on the road for business. While guestroom and/or public space high-speed Internet access is important, an increasing number of hotel guests no longer carry laptops, especially when they're traveling for pleasure.

Yet, travelers

Many hotels in all segments and locations are adding business centers to serve the diverse technology needs of their guests. For example, the Hilton Cancun Golf & Spa Resort in Mexico recently completed a $40-million rebuilding and renovation project following severe damage from last fall's Hurricane Wilma. While the project focused on the resort's recreation facilities, such as the beach, pool area, fitness center and spa, it also included the addition of a fully automated business center that's available 24 hours a day and offers computers, a fax machine and a copier.