Business/Technology Editors
BEDFORD, Mass.--(BUSINESS WIRE)--Aug. 5, 2002
InfraSolve Leveraged to Monitor Critical Network,
Servers and Databases
InteQ Corporation, a leading provider of proactive IT infrastructure monitoring and management services, today announced that C.L. Thomas, Inc. (CLT, Inc.) is deploying InfraSolve(TM), InteQ's outsourced solution for maximum application and infrastructure availability. InfraSolve is being utilized to monitor and manage the critical network, servers and databases that support C.L. Thomas' corporate infrastructure and distributed retail environment.
CLT, Inc., based in Victoria, Texas, owns and operates a chain of 102 convenience stores under the Speedy Stop name and 10 wholesale fuel, lubricant and chemical distribution sites in Texas and New Mexico under the Thomas Petroleum name. InfraSolve will enable CLT, Inc. to meet stringent demands for IT infrastructure performance and service quality, allowing internal IT staff to focus on core business objectives.
"With locations distributed across Texas and New Mexico, any lapse in system uptime could have a severe effect on our business," said Jared Hurta, director of technology for CLT, Inc. "With InfraSolve, we are granted the piece of mind that our infrastructure will run smoothly, enabling us to focus on more strategic projects to support our core business."
InfraSolve proactively manages a company's application, database, network and systems infrastructure by providing problem identification, diagnostics and resolution for maximum application and infrastructure availability. InfraSolve is an outsourced solution that provides 24X7 IT monitoring, management, reporting and problem resolution for all components in the IT infrastructure including networks, servers, databases and applications.
Infrastructure components currently being monitored for CLT, Inc. include Cisco routers and switches, as well as servers from Dell, Hewlett-Packard, Microsoft and 3Com, which are running on the Windows NT and Windows 2000 operating systems.
"InfraSolve will enable CLT, Inc. to benefit from proactive monitoring and problem resolution, while improving infrastructure availability and lowering staffing costs for infrastructure management," said Maureen Ellenberger, CEO of InteQ Corporation. "InteQ's InfraSolve processes are founded on the IT Service Management Best Practices workflow principles, enabling InfraSolve to consistently deliver the fastest administration and problem resolution available in the most secure manner."
For more information on InteQ's services, visit http://www.inteqnet.com.
About C.L. Thomas
C.L. Thomas, Inc. owns Speedy Stop, a convenience store chain that provides premium fuels and groceries and is one of the largest suppliers of Exxon gasoline in the United States. CLT, Inc. also owns Thomas Petroleum, which is Chevron's largest lubricant distributor in the United States. Thomas Petroleum also markets fuel and chemicals to end use customers in Texas, New Mexico and Louisiana.
About InteQ
InteQ is a leading provider of flexible monitoring and management services, which proactively improve business operations while lowering operational costs by delivering maximum IT infrastructure visibility and analytical functionality. With service delivery based on IT Infrastructure Library (ITIL) best practices and years of technical expertise, InteQ handles the day-to-day proactive monitoring and management of IT infrastructure and applications, allowing organizations to focus on business-critical IT issues. Founded in 1995 and headquartered in Bedford, Mass., InteQ has received funding from Merrill Lynch Ventures, Mercury Interactive, Hewlett-Packard, Charles River Ventures and M/C Venture Partners. For more information, visit InteQ's Web site at www.inteqnet.com or call 1-888-4IT-MGMT.