IT/Telecom Solutions Boon to Retail Industry.

PALO ALTO, Calif. -- Information technology (IT)/telecom technology is being adopted on a large scale in the retail sector especially within its supply chain management. In addition to operational efficiency, investment in IT/telecom solutions are meeting returns on investment (ROI) expectations

For instance, a telecom services provider is likely to partner with system integrators and others in order to offer a complete suite of services to retail customers. Developing and maintaining such partnerships remain a key challenge for many firms.

New analysis from Frost & Sullivan (http://www.telecom.frost.com/), IT and Telecom Spending Trends: Retail Sector, reveals that spending by the retail market totaled $31.2 billion in 2004 and projects to reach $72.0 billion in 2011.

If you are interested in a virtual brochure, which provides manufacturers, end-users and other industry participants an overview of the latest analysis of the IT and Telecom Spending Trends: Retail Sector, then send an email to Danielle White -- Corporate Communications at dwhite@frost.com with the following information: your full name, company name, title, telephone number, fax number, and email. Upon receipt of the above information, an overview will be sent to you via email.

"In addition to strategic partnering, participants must also focus on customizing IT/telecom products in the light of complexity involved in retailing," explains Frost & Sullivan Research Analyst James Regan. "Modifying services to suit specific industry segments will further the demand, since pricing and cost of delivery can be altered based on the customization."

Carriers such as Verizon, Sprint, MCI Inc., and others are seeking growth and sustainable competitive advantages by offering personalized services to vertical markets.

The retailing industry is already benefiting from the implementation of these technologies, which not only increase the quality of services, but also the speed of transactions -- saving time for both retailers and their consumers.

For example, high-speed connections and easy-to-use point of sale (POS) within retail companies increase speed, thereby saving time during the holiday season as long lines of customers can negatively affect sales. These IT/telecom technologies also provide enhanced security to consumers whilst using electronic transactions such as credit cards.

"The rising demand for business process improvement services and products is expected to drive investment in software applications resulting in rising revenues for participants, introduction of new technologies, and development of new cost and inventory management products," concludes Regan.

The study, IT and Telecom Spending Trends: Retail Sector, is part of the Telecom Services subscription. It examines the IT and telecom spending trends in the retail sector and provides in-depth information on the market in the United States. The research is segmented into telecom, telecom infrastructure, inventory management, and software and consulting firms. Besides comprehensive information on market drivers, and industry challenges, this research service includes technical and market trends. It looks at the competitive landscape to enable participants to capitalize on opportunities of growth. Executive summaries and analyst interviews are available to the press.

Frost & Sullivan, a global growth consulting company, has been partnering with clients to support the development of innovative strategies for more than 40 years. Its advisory expertise integrates growth consulting, growth partnership services and corporate management training to identify and develop opportunities for clients. While serving clientele ranging from virtually every Global 1000 to emerging companies, Frost & Sullivan's comprehensive industry coverage includes a global perspective of all vertical and horizontal industries. Its unique coverage combines ongoing analysis of markets, technologies, econometrics, and demographics. For more information, visit http://www.frost.com

IT and Telecom Spending Trends: Retail Sector

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Keywords in this release: information technology, IT, telecom, spending, Internet protocol, IP, wireless technologies, return on investment, ROI, system integrators, carriers, Verizon, Sprint, MCI, research, information, market, trends, technology, service, forecast.