Business Exchange
Product/services listings.
Date: Wednesday, December 1 2004
Subject: Information technology services industry, Software industry, Telecommunications equipment industry
Company: AMCOM Software Inc. (Management), Technology Marketing Corp. (Management), Parlance Corp. (Management), Estech Systems Inc. (Management), Big Sky Technologies Inc. (Management)
Location: United States
ACD PRODUCTS
1. Auto Attendants
Amcom Software, Inc.
www.amcomsoft.com
Angel.com
www.angel.com
Artisoft
www.artisoft.com
iVoice Inc
www.ivoice.com
Know IT!, Inc.
www.knowit-cti.com
LocusDialog
www.locusdialog.com
Parlance Corp.
www.nameconnector.com
Technology for Business Corp.
www.tfbc.com
Telrex
www.telrex.com
Vodavi Communications Systems
www.vodavi.com
2. Call Diverters
Audiocom
www.audiocom.com
3. Call Sequencers
Audiocom
www.audiocom.com
4. Digital Announcers (ACD)
Audiocom
www.audiocom.com
Smart Telecom
www.smart-telecom.ca
Windows to Technology Ltd
www.win2tech.com
5. Message Boards
Audiocom
www.audiocom.com
Inova Corp.
www.inovacorp.com
Smart Telecom
www.smart-telecom.ca
Spectrum Corp.
www.specorp.com
(See our enhanced listing in the alphabetical section.)
Symon Communications, Inc.
www.symon.com
(See our enhanced listing in the alphabetical section.)
TargetVision
www.targetvision.com
Texas Digital Systems, Inc.
www.txdigital.com
(See our enhanced listing in the alphabetical section.)
Trans-Lux Corp.
www.trans-lux.com
7. ACD Software
Altitude Software
www.altitude.com
Artisoft
www.artisoft.com
Aspect Communications
www.aspect.com
(See our enhanced listing in the alphabetical section.)
Avaya
www.avaya.com
AVTEX
www.avtex.com
C3Gateways Services Inc.
www.contactip.com
Cintech
www.cintechllc.com
Collaboration Technologies
www.collaborationtechnologies.co.uk
Computer Telephony Solutions
www.oaisys.com
Concerto Software
www.concerto.com
(See our enhanced listing in the alphabetical section.)
CosmoCom
www.cosmocom.com
EADS Telecom
www.eadstelecom-na.com
EagleIP.com
www.eagleip.com
(See our enhanced listing in the alphabetical section.)
Excendia
www.excendia.com
FlexSolv
www.flexsolv.com
Inter-Tel, Inc.
www.inter-tel.com
Latigent, LLC
www.latigent.com
(See our enhanced listing in the alphabetical section.)
Noble Systems Corporation
www.noblesys.com
(See our enhanced listing in the alphabetical section.)
Nortel Networks
www.nortelnetworks.com
Nuasis
www.nuasis.com
Rockwell FirstPoint Contact
www.rockwellfirstpoint.com
Smart Telecom
www.smart-telecom.ca
Spanlink Communications
www.spanlink.com
Spectrum Corp.
www.specorp.com
(See our enhanced listing in the alphabetical section.)
Stratasoft, Inc.
www.stratasoft.com
(See our enhanced listing in the alphabetical section.)
Strategic Computer Support, Inc.
www.strategicinc.com
Telephony @ Work, Inc.
www.telephonyatwork.com
(See our enhanced listing in the alphabetical section.)
TeleSynergy Research (USA), Inc.
www.telesynergy.com
Teloquent
www.teloquent.com
Telrex
www.telrex.com
TouchStar Software
www.touchstarsoftware.com
Vocalcom
www.vocalcom.com
White Pajama
www.whitepajama.com
Zeacom, Inc.
www.zeacom.com
8. Stand-Alone ACD
Gematech, Inc.
www.gematech.com
ASSOCIATIONS
Alberta Call Centre Association ACCA
www.abcallcentre.com
CRMXchange
www.crmxchange.com
Society of Workforce Planning Professionals (SWPP)
www.swpp.org
TelePlaza
www.teleplaza.com
BILLING
Convergys
www.convergys.com
(See our enhanced listing in the alphabetical section.)
DataLinx
www.datalinx.net
DCA Services
www.dcaservices.com
Flash Horizon Inc.
www.flashorizon.com
I.S. Associates, Inc.
www.isassoc.com
NetCracker Technology
www.netcracker.com
NetSuite
www.netsuite.com
ORCOM
www.orcom.com
PC Telecom Corp.
www.pctelecom.com
Phase 2 Solutions, Inc.
www.phase2solutions.com
CALL ACCOUNTING
EADS Telecom
www.eadstelecom-na.com
Gryphon Networks
www.gryphonnetworks.com
HigherGround Inc.
www.highergroundinc.com
I.S. Associates, Inc.
www.isassoc.com
Latigent, LLC
www.latigent.com
(See our enhanced listing in the alphabetical section.)
NEC America, Inc.
www.cng.nec.com
PC Telecom Corp.
www.pctelecom.com
Telcom FX
www.telcomfx.com
Trivium Systems Inc.
www.triviumsys.com
CALL CENTER DESIGN/FACILITIES MANAGEMENT
Akibia
www.akibia.com
Americall Group, Inc.
www.americallgroup.com
Amtech Marketing, Inc.
www.amtechmarketing.com
ASA Solutions, Inc.
www.asasolutions.com
BenchmarkPortal, Inc.
www.benchmarkportal.com
c@rdtech
www.cartagenia.it
Excell Agent Services
www.excellagent.com
Expert Tele-Services, Inc.
www.expertele.com
iSKY
www.isky.com
PC Telecom Corp.
www.pctelecom.com
Sennheiser Communications
www.sennheisercommunications.com
(See our enhanced listing in the alphabetical section.)
The Call Center School
www.thecallcenterschool.com
The Taylor Reach Group, Inc.
www.thetaylorreachgroup.com
Vocalcom
www.vocalcom.com
CALL CENTER SIMULATION/TESTING SOFTWARE
ClickFox
www.clickfox.com
Comdial
www.comdial.com
Employment Technologies Corporation
www.etc-easy.com/
Excell Agent Services
www.excellagent.com
Knowlagent
www.knowlagent.com
PC Telecom Corp.
www.pctelecom.com
Vocal Laboratories Inc.
www.vocalabs.com
CALLER ID EQUIPMENT
Dees Communications
www.dees.com
COLLECTION AGENCIES
Americall Group, Inc.
www.americallgroup.com
CRM Teleservices Inc.
www.crm-teleservices.com
FreeCallCenterQuotes.com
www.freecallcenterquotes.com
MsourcE Corp.
www.mphasis.com
COMMUNICATIONS SYSTEMS
18. Centrex
CITEL Technologies
www.citel.com
19. Communications ASP
AlterBox
www.alterbox.net
Avocent Corporation
www.avocent.com
DigitalTalk
www.pcfonica.com
(See our enhanced listing in the alphabetical section.)
Information Access Technology
www.iat-cti.com
NetCracker Technology
www.netcracker.com
NeverQ/Inter Telemedia
www.neverq.net/pop/
Prosodie Interactive
www.prosodieinteractive.com
White Pajama
www.whitepajama.com
20. IP-PBX
Alltel CPI
www.alltelcpi.com
AltiGen Communications
www.altigen.com
(See our enhanced listing in the alphabetical section.)
Artisoft
www.artisoft.com
c@rdtech
www.cartagenia.it
Carroll Communications
www.carrollcommunications.com
CITEL Technologies
www.citel.com
Comdial
www.comdial.com
DialResults
www.dialresults.com
DigitalTalk
www.pcfonica.com
(See our enhanced listing in the alphabetical section.)
EADS Telecom
www.eadstelecom-na.com
ESI (Estech Systems, Inc.)
www.esi-estech.com
Flash Horizon Inc.
www.flashorizon.com
FlexSolv
www.flexsolv.com
GBH Communications
www.gbh.com
Inter-Tel, Inc.
www.inter-tel.com
MERA Networks, Inc.
www.meranetworks.com
Mitel Networks
www.mitel.com
NEC America, Inc.
www.cng.nec.com
NetCentrex
www.netcentrex.net
Nortel Networks
www.nortelnetworks.com
Siemens
www.enterprise.usa.siemens.com
Spanlink Communications
www.spanlink.com
Sphere Communications
www.spherecom.com
TeleSynergy Research (USA), Inc.
www.telesynergy.com
Teltronics, Inc.
www.teltronics.com
Toshiba America Information Systems Inc.
www.telecom.toshiba.com
21. Key Systems
Alltel CPI
www.alltelcpi.com
ESI (Estech Systems, Inc.)
www.esi-estech.com
MERA Networks, Inc.
www.meranetworks.com
NEC America, Inc.
www.cng.nec.com
Toshiba America Information Systems Inc.
www.telecom.toshiba.com
Vodavi Communications Systems
www.vodavi.com
22. Multichannel Contact Center
Accurate Always
www.accuratealways.com
Altitude Software
www.altitude.com
Astute Solutions
www.astutesolutions.com
Avaya
www.avaya.com
Blue Pumpkin
www.bluepumpkirt.com
Castel, Inc.
www.castel.com
Concerto Software
www.concerto.com
(See our enhanced listing in the alphabetical section.)
CosmoCom
www.cosmocom.com
eAssist Global Solutions
www.eassist.com
Genesys Telecommunications Laboratories, Inc.
www.genesyslab.com
(See our enhanced listing in the alphabetical section.)
Genticity
www.customer1.com
iSKY
www.isky.com
Nuasis
www.nuasis.com
Phone Ware Inc.
www.phonewareinc.com
(See our enhanced listing in the alphabetical section.)
Rockwell FirstPoint Contact
www.rockwellfirstpoint.com
SandCherry, Inc.
www.sandcherry.com
Servion Global Solutions Ltd
www.servion.com
Siemens
www.enterprise.usa.siemens.com
Talisma Corp.
www.talisma.com
(See our enhanced listing in the alphabetical section.)
Telephony@Work, Inc.
www.telephonyatwork.com
(See our enhanced listing in the alphabetical section.)
TeleTech
www.teletech.com
(See our enhanced listing in the alphabetical section.)
Teloquent
www.teloquent.com
23. Network Integration
Accton Technology
www.accton.com
Akibia
www.akibia.com
Gryphon Networks
www.gryphonnetworks.com
Nobel
www.nobelbiz.com
(See our enhanced listing in the alphabetical section.)
Verizon Federal Network Systems (FNS)
www.verizon.com/fns
24. Network Mgmt./Monitoring
Accton Technology
www.accton.com
AdventNet
www.adventnet.com
Avocent Corporation
www.avocent.com
CrossTec Corp.
www.crossteccorp.com
Delta Protocol Test Solutions
www.delta-info.com/Protocol_Test/
Equinox Systems
www.equinox.com
Executive Communication Systems
www.tvps.com
GL Communications Inc.
www.gl.com
Gordon Kapes, Inc.
www.gkinc.com
Prominence Networks
www.prominencenet.com
ScriptLogic Corporation
www.scriptlogic.com
Teltronics, Inc.
www.teltronics.com
UniPress Software
www.unipress.com
Verio
www.verio.com
Verizon Federal Network Systems (FNS)
www.verizon.com/fns
25. PBXs
Artisoft
www.artisoft.com
c@rdtech
www.cartagenia.it
Carroll Communications
www.carrollcommunications.com
Inter-Tel, Inc.
www.inter-tel.com
Nortel Networks
www.nortelnetworks.com
Reilly Telecom, Inc.
www.reillytele.com
(See our enhanced listing in the alphabetical section.)
Teltronics, Inc.
www.teltronics.com
26. PC-PBX Hardware
Ai-Logix, Inc.
www.ai-logix.com
(See our enhanced listing in the alphabetical section.)
27. PC-PBX Software
Amcom Software, Inc.
www.amcomsoft.com
Artisoft
www.artisoft.com
AVTEX
www.avtex.com
Copia International, Ltd.
www.copia.com
SPIRIT
www.spiritdsp.com
Toshiba America Information Systems Inc.
www.telecom.toshiba.com
28. Reconditioned Phone Systems
Executive Communication Systems
www.tvps.com
29. Routers
ADTRAN, Inc.
www.adtran.com
Multi-Tech Systems, Inc.
www.multitech.com
Rockwell FirstPoint Contact
www.rockwellfirstpoint.com
30. Soft Switch
Castel, Inc.
www.castel.com
Excendia
www.excendia.com
Flash Horizon Inc.
www.flashorizon.com
MERA Networks, Inc.
www.meranetworks.com
NetCentrex
www.netcentrex.net
Smart Network Solutions
www.smartisvoip.com
31. VoIP Gateways
Aculab
www.aculab.com
AltiGen Communications
www.altigen.com
(See our enhanced listing in the alphabetical section.)
Atinav
www.atinav.com
CITEL Technologies
www.citel.com
Executive Communication Systems
www.tvps.com
Flash Horizon Inc.
www.flashorizon.com
GBH Communications
www.gbh.com
Multi-Tech Systems, Inc.
www.multitech.com
Nobel
www.nobelbiz.com
(See our enhanced listing in the alphabetical section.)
RAD Data Communications
www.radusa.com
Siemens
www.enterprise.usa.siemens.com
Smart Network Solutions
www.smartisvoip.com
SPIRIT
www.spiritdsp.com
VegaStream
www.vegastream.com
WINZ Marketing
www.iconcommunicator.com/10543
32. Wireless Phone Systems
Headsets.com, Inc
www.headsets.com
SPIRIT
www.spiritdsp.com
COMPUTERS
33. Computer Chassis
Arista Corp.
www.aristaipc.com
Crystal Group Inc.
www.crystalpc.com
35. Fault-Tolerant
Accurate Always
www.accuratealways.com
Arista Corp.
www.aristaipc.com
Crystal Group Inc.
www.crystalpc.com
Trenton Technology Inc.
www.trentontechnology.com
36. Industrial-Grade
Arista Corp.
www.aristaipc.com
Crystal Group Inc.
www.crystalpc.com
Trenton Technology Inc.
www.trentontechnology.com
39. Motherboards/Single-board Computers
Arista Corp.
www.aristaipc.com
Trenton Technology Inc.
www.trentontechnology.com
40. Network Computers
Arista Corp.
www.aristaipc.com
Avocent Corporation
www.avocent.com
CONFERENCES AND EXPOSITIONS
CRMXchange
www.crmxchange.com
High Tech High Touch Solutions, Inc.
www.hthts.com
Marcus Evans
www.contactcentersummit.com
Technology Marketing Corp. (TMC)
www.tmcnet.com
(See our enhanced listing in the alphabetical section.)
TelePlaza
www.teleplaza.com
CONFERENCING
44. Audio Conferencing
Ai-Logix, Inc.
www.ai-logix.com
(See our enhanced listing in the alphabetical section.)
Atinav
www.atinav.com
Big D Communications
www.bigdcom.com/
Conference Call Direct
www.conferencecalldirect.com
Convedia Corporation
www.convedia.com
DigitalTalk
www.pcfonica.com
(See our enhanced listing in the alphabetical section.)
eDial
www.edial.com
Forum Communications International
www.forum-com.com
GBH Communications
www.gbh.com
Headsets.com, Inc
www.headsets.com
MEDFONE Nationwide Inc.
www.medfone.com
Sonexis
www.sonexis.com
Sphere Communications
www.spherecom.com
SPIRIT
www.spiritdsp.com
TeleSynergy Research (USA), Inc.
www.telesynergy.com
Teltronics, Inc.
www.teltronics.com
WINZ Marketing
www.iconcommunicator.com/10543
Xten Networks, Inc.
www.xten.com
45. Video Conferencing
Atinav
www.atinav.com
Conference Call Direct
www.conferencecalldirect.com
CRMXchange
www.crmxchange.com
GBH Communications
www.gbh.com
Mitel Networks
www.mitel.com
NeverQ/Inter Telemedia
www.neverq.net/pop/
Sphere Communications
www.spherecom.com
SPIRIT
www.spiritdsp.com
Texas Digital Systems, Inc.
www.txdigital.com
(See our enhanced listing in the alphabetical section.)
CONSULTING
24/7 Customer
www.247customer.com
Adducive
www.adducive.com
Amae Software
www.amaesoftware.com
Amtech Marketing, Inc.
www.amtechmarketing.com
APAC Customer Services, Inc.
www.apaccustomerservices.com
ASA Solutions, Inc.
www.asasolutions.com
BenchmarkPortal, Inc.
www.benchmarkportal.com
Blue Pumpkin
www.bluepumpkin.com
Caldwell List Company
www.caldwell-list.com/
Call Hosts
www.callhosts.com
CH Consulting
www.chcpro.com
ClickFox
www.clickfox.com
Contact Center Employer of Choice
www.ccemployerofchoice.com
ContactCenters, Inc.
www.ccibpo.com
DCA Services
www.dcaservices.com
Dialogue Partners, Inc.
www.dialoguepartners.com
Employment Technologies Corporation
www.etc-easy.com/
Enterprise Integration Group
www.eiginc.com
Expert Tele-Services, Inc.
www.expertele.com
FlexSolv
www.flexsolv.com
FOQUEST
www.foquest.com
HeartMath LLC
www.heartmath.com
High Tech High Touch Solutions, Inc.
www.hthts.com
Highstone Associates
www.highstoneassociates.com
Human Technologies Global, Inc.
www.human-technologies.com
IEX Corp.
www.iex.com
International Call Center Academy
www.tele-success.com
Kathy Sisk Enterprises
www.kathysiskenterprises.com
Legge & Company, LLC
www.leggecompany.com
LiveBridge
www.livebridge.com
Marcus Evans
www.contactcentersummit.com
Mercom Systems, Inc.
www.mercom.com
Money's Worth
www.4yourmoneysworth.com
OutSell, Inc.
www.outselltraining.com
Outsourcing International LLC
www.outsourcingintl.com
Overseas Service Solutions
www.overseasservicesolutions.com
Phone Pro
www.phonepro.com
PictureSez
www.picturesez.com
PowerHouse Consulting
www.powerhouse1.com
(See our enhanced listing in the alphabetical section.)
RSA Teleservices Inc.
www.rsateleservices.com
Servion Global Solutions Ltd
www.servion.com
Smart Network Solutions
www.smartisvoip.com
SOFTEL Communications, Inc.
www.softel.com
(See our enhanced listing in the alphabetical section.)
Spanlink Communications
www.spanlink.com
Strategic Advertising International LLC
www.strategicadvertising.com
Strategic Computer Support, Inc.
www.strategicinc.com
Tele-Interpreters
www.teleinterpreters.com
Tele-Success
www.tele-success.com
TelePlaza
www.teleplaza.com
Telvista
www.telvista.com
The Call Center School
www.thecallcenterschool.com
The Radclyffe Group, LLC
www.radclyffegroup.com
The Taylor Reach Group, Inc.
www.thetaylorreachgroup.com
Technology Marketing Corp. (TMC)
www.tmcnet.com
(See our enhanced listing in the alphabetical section.)
Vanguard Communications Corp.
www.vanguard.net
Weikert & Co., LLC
www.weikertonline.com
Welch Group, The
www.thewelchgroup.net
CONTACT MANAGEMENT SOFTWARE
Alorica Inc.
www.alorica.com
(See our enhanced listing in the alphabetical section.)
Amae Software
www.amaesoftware.com
AMCAT Software
www.amcat.com
(See our enhanced listing in the alphabetical section.)
appStrategy, Inc.
www.appstrategy.com
Avidian Technologies
www.avidian.com
Best Software
www.saleslogix.com
Charter UK Limited
www.charter-uk.com
Cintech
www.cintechllc.com
Customer Expressions
www.customerexpressions.com
echomail
www.echomail.com
Inova Corp.
www.inovacorp.com
Internet Software Sciences
www.inet-sciences.com
Know IT!, Inc.
www.knowit-cti.com
Linktivity, a Division of Converging Technologies
www.linktivity.com
Maximizer Software, Inc.
www.maximizer.com
Nuasis
www.nuasis.com
SER Solutions, Inc.
www.ser.com
(See our enhanced listing in the alphabetical section.)
Strategic Computer Support, Inc.
www.strategicinc.com
TechExcel, Inc.
www.techexcel.com
Tigerpaw Software
www.tigerpawsoftware.com
Touchtone Corp.
www.touchtonecorp.com
Vertical Solutions, Inc.
www.vertsol.com
CTI
49. CTI Software
Ai-Logix, Inc.
www.ai-logix.com
(See our enhanced listing in the alphabetical section.)
AltiGen Communications
www.altigen.com
(See our enhanced listing in the alphabetical section.)
Altitude Software
www.altitude.com
AMC Technology
www.amctechnology.com
Amcom Software, Inc.
www.amcomsoft.com
Aspect Communications
www.aspect.com
(See our enhanced listing in the alphabetical section.)
Astute Solutions
www.astutesolutions.com
C3Gateways Services Inc.
www.contactip.com
Call Hosts
www.callhosts.com
Calltrol Corp.
www.calltrol.com
Computer Telephony Solutions
www.oaisys.com
DialResults
www.dialresults.com
Digisoft
www.digisoft.com
Dynamic Instruments
www.dynamicinst.com
EADS Telecom
www.eadstelecom-na.com
Elix
www.elixonline.com
Envox
www.envox.com
FlexSolv
www.flexsolv.com
Genesys Telecommunications Laboratories, Inc.
www.genesyslab.com
(See our enhanced listing in the alphabetical section.)
Information Access Technology
www.iat-cti.com
Inter-Tel, Inc.
www.inter-tel.com
Rockwell FirstPoint Contact
www.rockwellfirstpoint.com
Servion Global Solutions Ltd
www.servion.com
SOFTEL Communications, Inc.
www.softel.com
(See our enhanced listing in the alphabetical section.)
Spanlink Communications
www.spanlink.com
Stratasoft, Inc.
www.stratasoft.com
(See our enhanced listing in the alphabetical section.)
Syntellect
www.syntellect.com
(See our enhanced listing in the alphabetical section.)
Technology for Business Corp.
www.tfbc.com
Teloquent
www.teloquent.com
TouchStar Software
www.touchstarsoftware.com
Vocalcom
www.vocalcom.com
Voxpilot
www.voxpilot.com
Zeacom, Inc.
www.zeacom.com
50. CTI Testing Tools
IQ Services
www.iq-services.com
CUSTOMER ANALYTICS SOFTWARE
Austin Logistics
www.austinlogistics.com
CenterForce Technologies, Inc.
www.cforcetech.com
Charter UK Limited
www.charter-uk.com
ClickFox
www.clickfox.com
Convergys
www.convergys.com
(See our enhanced listing in the alphabetical section.)
Firstwave Technologies, Inc.
www.firstwave.net
Genticity
www.customer1.com
Island Data
www.islanddata.com
Latigent, LLC
www.latigent.com
(See our enhanced listing in the alphabetical section.)
Mindfabric
www.mindfabric.com
Narragansett Technologies
www.narragansett.ie
NICE Systems
www.nice.com
(See our enhanced listing in the alphabetical section.)
Oncontact Software
www.oncontact.com
Onyx Software
www.onyx.com
Opus Group
www.opusgroupconsulting.com
SAS Institute Inc.
www.sas.com/customer
Verint Systems
www.verint.com
(See our enhanced listing in the alphabetical section.)
CUSTOMER RELATIONSHIP MANAGEMENT
52. CRM ASP
ACCPAC
www.accpac.com
Admail.net
www.admail.net
Aplicor Inc.
www.aplicor.com
appStrategy, Inc.
www.appstrategy.com
Big Sky Technologies, Inc.
www.bigskytech.com
Contact Center Compliance
www.dnc.com
(See our enhanced listing in the alphabetical section.)
DCA Services
www.dcaservices.com
Firstwave Technologies, Inc.
www.firstwave.net
IssueTrak, Inc.
www.issuetrak.com
Meyer Assocs. Teleservices
www.callmeyer.com
NetOffice Corporation
www.netoffice.com
(See our enhanced listing in the alphabetical section.)
NetSuite
www.netsuite.com
Onyx Software
www.onyx.com
ORCOM
www.orcom.com
PictureSez
www.picturesez.com
Prosodie Interactive
www.prosodieinteractive.com
Sabio Net, Inc.
www.sabionet.com
Salesnet, Inc.
www.salesnet.com
SAS Institute Inc.
www.sas.com/customer
TeleTech
www.teletech.com
(See our enhanced listing in the alphabetical section.)
Touchtone Corp.
www.touchtonecorp.com
White Pajama
www.whitepajama.com
53. CRM Software
ACCPAC
www.accpac.com
Advanced Concepts, Inc.
www.advanced-concepts.com
Airframe Business Software
www.myairframe.com
Akibia
www.akibia.com
Alorica Inc.
www.alorica.com
(See our enhanced listing in the alphabetical section.)
Amadeus International
www.amadeussolutions.com
AMC Technology
www.amctechnology.com
Amdocs ClarifyCRM
www.amdocs.com
Aplicor Inc.
www.aplicor.com
appStrategy, Inc.
www.appstrategy.com
Astute Solutions
www.astutesolutions.com
Austin Logistics
www.austinlogistics.com
Avidian Technologies
www.avidian.com
BCE Elix
www.bceelix.com
(See our enhanced listing in the alphabetical section.)
Best Software
www.saleslogix.com
CenterForce Technologies, Inc.
www.cforcetech.com
Charter UK Limited
www.charter-uk.com
Chordiant Software, Inc.
www.chordiant.com
Contact Center Compliance
www.dnc.com
(See our enhanced listing in the alphabetical section.)
Convergys
www.convergys.com
(See our enhanced listing in the alphabetical section.)
Customer Expressions
www.customerexpressions.com
Customer First Call Centers
www.customerfirst.com
Data-Tel Info Solutions
www.datatel-info.com
DataLinx
www.datalinx.net
DCA Services
www.dcaservices.com
Digisoft
www.digisoft.com
echomail
www.echomail.com
Epicor Software Corp.
www.clientele.epicor.com
etalk Corp.
www.etalk.com
(See our enhanced listing in the alphabetical section.)
Exstream Software
www.exstream.com
Firstwave Technologies, Inc.
www.firstwave.net
FrontRange Solutions, Inc.
www.frontrange.com
I.S. Associates, Inc.
www.isassoc.com
IEX Corp.
www.iex.com
Internet Software Sciences
www.inet-sciences.com
Intervoice, Inc.
www.intervoice.com
(See our enhanced listing in the alphabetical section.)
Island Data
www.islanddata.com
IssueTrak, Inc.
www.issuetrak.com
Know IT!, Inc.
www.knowit-cti.com
Maximizer Software, Inc.
www.maximizer.com
MerchantSpace Commerce
www.merchantspace.com
Mindfabric
www.mindfabric.com
NativeMinds
www.nativeminds.com
Oncontact Software
www.oncontact.com
Onyx Software
www.onyx.com
Opus Group
www.opusgroupconsulting.com
PictureSez
www.picturesez.com
Precision Response Corp.
www.prcnet.com
Primus Knowledge Solutions
www.primus.com
QAS
www.qas.com/us
RightNow Technologies, Inc.
www.rightnow.com
Saratoga Systems
www.saratogasystems.com
SAS Institute Inc.
www.sas.com/customer
Sendia Corporation
www.sendia.com
Seneca Corp.
www.seneca.com
Sento
www.sento.com
Talisma Corp.
www.talisma.com
(See our enhanced listing in the alphabetical section.)
TechExcel, Inc.
www.techexcel.com
Tigerpaw Software
www.tigerpawsoftware.com
Touchtone Corp.
www.touchtonecorp.com
Trivium Systems Inc.
www.triviumsys.com
Vertical Solutions, Inc.
www.vertsol.com
WhisperWire
www.whisperwire.com
Witness Systems
www.witness.com
(See our enhanced listing in the alphabetical section.)
DATABASE MANAGEMENT
Admail.net
www.admail.net
AdventNet
www.adventnet.com
appStrategy, Inc.
www.appstrategy.com
Aradyme Corporation
www.aradyme.com
Authtel Permission Solutions
www.authtel.com
Avocent Corporation
www.avocent.com
CobbleSoft International Ltd.
www.cobblesoft.com
Contact Center Compliance
www.dnc.com
(See our enhanced listing in the alphabetical section.)
CRM Teleservices Inc.
www.crm-teleservices.com
echomail
www.echomail.com
Gryphon Networks
www.gryphonnetworks.com
QAS
www.qas.com/us
Reilly Telecom, Inc.
www.reillytele.com
(See our enhanced listing in the alphabetical section.)
RPM Software
www.rpmsoftware.com
Tigerpaw Software
www.tigerpawsoftware.com
Tricom Teleservices LLC
www.tricomteleservices.com
DATABASE MARKETING
Accudata
www.accudatatech.com
Call Compliance
www.callcompliance.com
ClientLogic
www.clientlogic.com
(See our enhanced listing in the alphabetical section.)
DataMarq
www.datamarq.com
Exstream Software
www.exstream.com
FrontRange Solutions, Inc.
www.frontrange.com
Harte-Hanks
www.harte-hanks.com
infoUSA
www.license.infousa.com
(See our enhanced listing in the alphabetical section.)
Know IT!, Inc.
www.knowit-cti.com
Narragansett Technologies
www.narragansett.ie
RSA Teleservices Inc.
www.rsateleservices.com
Technion Communications Corp.
www.technion.com
The Rankin Group, Ltd.
www.rankin-group.com
Tigerpaw Software
www.tigerpawsoftware.com
DIALING EQUIPMENT
56. Auto-Dialers
Accuva Technologies
www.accuva.net
AMCAT Software
www.amcat.com
(See our enhanced listing in the alphabetical section.)
Calltrol Corp.
www.calltrol.com
Stratasoft, Inc.
www.stratasoft.com
(See our enhanced listing in the alphabetical section.)
Vocalcom
www.vocalcom.com
57. Predictive Dialers
AMCAT Software
www.amcat.com
(See our enhanced listing in the alphabetical section.)
Avaya
www.avaya.com
BCE Elix
www.bceelix.com
(See our enhanced listing in the alphabetical section.)
Calltrol Corp.
www.calltrol.com
Castel, Inc.
www.castel.com
Collaboration Technologies
www.collaborationtechnologies.co.uk
Concerto Software
www.concerto.com
(See our enhanced listing in the alphabetical section.)
Data-Tel Info Solutions
www.datatel-info.com
DialResults
www.dialresults.com
Digisoft
www.digisoft.com
EagleIP.com
www.eagleip.com
(See our enhanced listing in the alphabetical section.)
FreeCallCenterQuotes.com
www.freecallcenterquotes.com
Information Access Technology
www.iat-cti.com
Know IT!, Inc.
www.knowit-cti.com
Noble Systems Corporation
www.noblesys.com
(See our enhanced listing in the alphabetical section.)
SER Solutions, Inc.
www.ser.com
(See our enhanced listing in the alphabetical section.)
Stratasoft, Inc.
www.stratasoft.com
(See our enhanced listing in the alphabetical section.)
Strategic Computer Support, Inc.
www.strategicinc.com
TeleDirect International, Inc.
www.tdirect.com
TeleSynergy Research (USA), Inc.
www.telesynergy.com
TouchStar Software
www.touchstarsoftware.com
58. Preview Dialers
Calltrol Corp.
www.calltrol.com
Information Access Technology
www.iat-cti.com
Stratasoft, Inc.
www.stratasoft.com
(See our enhanced listing in the alphabetical section.)
DIRECT MARKETING/RESPONSE PRODUCTS/SERVICES
59. Ad Agency Services
Market One
www.market1communications.com
Strategic Advertising International LLC
www.strategicadvertising.com
Technology Marketing Corp. (TMC)
www.tmcnet.com
(See our enhanced listing in the alphabetical section.)
The Rankin Group, Ltd.
www.rankin-group.com
60. Design Studio Services
Integrated Marketing Solutions
www.marketsolutionsonline.com
Strategic Advertising International LLC
www.strategicadvertising.com
61. Fulfillment
AFFINA
www.affina.com
Alorica Inc.
www.alorica.com
(See our enhanced listing in the alphabetical section.)
AnswerNet Network
www.answernetnetwork.com
Archway Marketing Services
www.archway.com
(See our enhanced listing in the alphabetical section.)
ClientLogic
www.clientlogic.com
(See our enhanced listing in the alphabetical section.)
Customer First Call Centers
www.customerfirst.com
Harte-Hanks
www.harte-hanks.com
InService America
www.inserviceamerica.com
Product Line, The
www.holdendirect.com
Z-Firm LLC
www.zfirm.com
62. Fulfillment Software
Exstream Software
www.exstream.com
63. Lead Tracking
Harte-Hanks
www.harte-hanks.com
Kall8
www.kall8.com
Velaro Inc.
www.velaro.com
64. Mailing House Services
DataMarq
www.datamarq.com
66. Market Research Company
Advanced Data-Comm
www.advanced-data.com
(See our enhanced listing in the alphabetical section.)
Call Centers of America
www.kathysiskenterprises.com
Colwell & Salmon
Communications, Inc.
www.colwell-salmon.com
Market One
www.market1communications.com
Meyer Assocs. Teleservices
www.callmeyer.com
NSON Opinion Research
www.nsoninfo.com
Phone Ware Inc.
www.phonewareinc.com
(See our enhanced listing in the alphabetical section.)
Sterling Audits
www.sterlingaudits.com
Strategic Advertising International LLC
www.strategicadvertising.com
Virtual Causeway
www.v-causeway.com
67. Printing Services
Archway Marketing Services
www.archway.com
(See our enhanced listing in the alphabetical section.)
DCA Services
www.dcaservices.com
Integrated Marketing Solutions
www.marketsolutionsonline.com
68. Real-time Marketing Software
Exstream Software
www.exstream.com
Island Data
www.islanddata.com
Narragansett Technologies
www.narragansett.ie
PacificEast Corporation
www.pacificcorp.com
69. ZIP+4 Software
QAS
www.qas.com/us
DIRECTORY SERVICES
Amcom Software, Inc.
www.amcomsoft.com
DISASTER RECOVERY
ADTRAN, Inc.
www.adtran.com
Alpine Access, Inc.
www.alpineaccess.com
Aradiant Corp.
www.aradiant.com
Forum Communications International
www.forum-com.com
Gematech, Inc.
www.gematech.com
RAD Data Communications
www.radusa.com
Source One Communications
www.sourceoneglobal.com
Syntellect
www.syntellect.com
(See our enhanced listing in the alphabetical section.)
Verio
www.verio.com
72. E-mail ACD
AVTEX
www.avtex.com
Cintech
www.cintechllc.com
Computer Telephony Solutions
www.oaisys.com
EagleIP.com
www.eagleip.com
(See our enhanced listing in the alphabetical section.)
Noble Systems Corporation
www.noblesys.com
(See our enhanced listing in the alphabetical section.)
Teloquent
www.teloquent.com
Zeacom, Inc.
www.zeacom.com
73. E-mail Management Software
AMC Technology
www.amctechnology.com
Astute Solutions
www.astutesolutions.com
Concerto Software
www.concerto.com
(See our enhanced listing in the alphabetical section.)
Copia International, Ltd.
www.copia.com
Customer Expressions
www.customerexpressions.com
eAssist Global Solutions
www.eassist.com
echomail
www.echomail.com
eGain Communications
www.egain.com
(See our enhanced listing in the alphabetical section.)
InStranet, Inc.
www.instranet.com
Narragansett Technologies
www.narragansett.ie
Primus Knowledge Solutions
www.primus.com
RightNow Technologies, Inc.
www.rightnow.com
74. E-mail Management ASP
Admail.net
www.admail.net
eGain Communications
www.egain.com
(See our enhanced listing in the alphabetical section.)
LivePerson
www.liveperson.com
White Pajama
www.whitepajama.com
ENTERPRISE RESOURCE PLANNING SOFTWARE
ACCPAC
www.accpac.com
Airframe Business Software
www.myairframe.com
Epicor Software Corp.
www.clientele.epicor.com
GMT Corp.
www.gmt.com
(See our enhanced listing in the alphabetical section.)
NetSuite
www.netsuite.com
SAP
www.sap.com
FAX
77. Fax Application Software
Z-Firm LLC
www.zfirm.com
78. Fax Boards
Aculab
www.aculab.com
79. Fax Broadcasting Products
Copia International, Ltd.
www.copia.com
Z-Firm LLC
www.zfirm.com
80. Fax Broadcasting Services
Meyer Assocs. Teleservices
www.callmeyer.com
82. Fax Mail
Copia International, Ltd.
www.copia.com
83. Fax Hardware (Servers)
Equinox Systems
www.equinox.com
84. Fax On-Demand
Copia International, Ltd.
www.copia.com
Signius Communications
www.signius.com
FIELD SALES PRODUCTS
Aplicor Inc.
www.aplicor.com
Marastar Communications
www.marastar.com
Oncontact Software
www.oncontact.com
Salesnet, Inc.
www.salesnet.com
WhisperWire
www.whisperwire.com
FINANCIAL SERVICES
87. Check And Credit Card Processing & Verification
Edgil Associates
www.edgil.com
Selway Group, Inc.
www.selwaygroup.com
WNS Global Services Pvt Ltd
www.wnsgs.com
HANDSETS
Alltel CPI
www.alltelcpi.com
CommuniTech
www.communitech.com
Plantronics
www.plantronics.com
(See our enhanced listing in the alphabetical section.)
HEADSETS
92. Headsets
Alltel CPI
www.alltelcpi.com
Big D Communications
www.bigdcom.com/
CommuniTech
www.communitech.com
eMicrophones, Inc.
www.emicrophones.com
Excell Agent Services
www.excellagent.com
GBH Communications
www.gbh.com
GN Netcom, Inc.
www.gnnnetcom.com
(See our enhanced listing in the alphabetical section.)
Headsets.com, Inc
www.headsets.com
Plantronics
www.plantronics.com
(See our enhanced listing in the alphabetical section.)
Sennheiser Communications
www.sennheisercommunications.com
(See our enhanced listing in the alphabetical section.)
Windows to Technology Ltd
www.win2tech.com
93. Headset Repair & Accessories
Big D Communications
www.bigdcom.com/
CommuniTech
www.communitech.com
GN Netcom, Inc.
www.gnnnetcom.com
(See our enhanced listing in the alphabetical section.)
Headsets.com, Inc
www.headsets.com
Plantronics
www.plantronics.com
(See our enhanced listing in the alphabetical section.)
HELP DESK/TECH SUPPORT
94. Help Desk ASP
Akibia
www.akibia.com
Aplicor Inc.
www.aplicor.com
Aradiant Corp.
www.aradiant.com
Beacon Global Services Corp.
www.beaconglobalservices.com
Big Sky Technologies, Inc.
www.bigskytech.com
eTelecare International
www.etelecare.com
Expertcity, Inc.
www.gotoassist.com
Fused Solutions
www.fusedsolutions.com
(See our enhanced listing in the alphabetical section.)
IssueTrak, Inc.
www.issuetrak.com
Marcheka Software
www.rap-x.com
Seneca Corp.
www.seneca.com
UniPress Software
www.unipress.com
95. Help Desk Software
Accurate Always
www.accuratealways.com
Accuva Technologies
www.accuva.net
Airframe Business Software
www.myairframe.com
AlterBox
www.alterbox.net
AMTELCO
www.amtelco.com
C3Gateways Services Inc.
www.contactip.com
CobbleSoft International Ltd.
www.cobblesoft.com
CrossTec Corp.
www.crossteccorp.com
Customer Expressions
www.customerexpressions.com
empolis North America
www.empolis-na.com
Epicor Software Corp.
www.clientele.epicor.com
Excendia
www.excendia.com
FreeCallCenterQuotes.com
www.freecallcenterquotes.com
FrontRange Solutions, Inc.
www.frontrange.com
Fused Solutions
www.fusedsolutions.com
(See our enhanced listing in the alphabetical section.)
InStranet, Inc.
www.instranet.com
Internet Software Sciences
www.inet-sciences.com
IssueTrak, Inc.
www.issuetrak.com
Kanisa Inc.
www.kanisa.com
Kinetic Data
www.kineticdata.com
Linktivity, a Division of Converging Technologies
www.linktivity.com
LiveTime Software, Inc
www.livetime.com
Marcheka Software
www.rap-x.com
NativeMinds
www.nativeminds.com
Oncontact Software
www.oncontact.com
OTG
www.otg.ca
Phonetic Systems
www.phoneticsystems.com
Seneca Corp.
www.seneca.com
SupportSoft
www.support.com
TechExcel, Inc.
www.techexcel.com
UniPress Software
www.unipress.com
Vertical Solutions, Inc.
www.vertsol.com
HUMAN RESOURCES
96. Employment Testing
CallCenterJobs.com
www.callcenterjobs.com
Employment Technologies Corp
www.etc-easy.com
HeartMath LLC
www.heartmath.com
Legge & Company, LLC
www.leggecompany.com
LIMRA International
www.contactcenter.limra.com
97. Motivation Products & Services
Contact Center Employer of Choice
www.ccemployerofchoice.com
HeartMath LLC
www.heartmath.com
Human Technologies Global, Inc.
www.human-technologies.com
Inova Corp.
www.inovacorp.com
Integrated Marketing Solutions
www.marketsolutionsonline.com
Marastar Communications
www.marastar.com
Money's Worth
www.4yourmoneysworth.com
Phone Pro
www.phonepro.com
Snowfly Performance Incentives
www.snowfly.com
TargetVision
www.targetvision.com
Training For Success
www.aaatrainingforsuccess.com
98. Recruiting
CallCenterJobs.com
www.callcenterjobs.com
Center Partners
www.centerpartners.com
Dialogue Partners, Inc.
www.dialoguepartners.com
Employment Technologies Corporation
www.etc-easy.com/
J.D. Hersey & Assocs.
www.jdhersey.com
Kathy Sisk Enterprises
www.kathysiskenterprises.com
Legge & Company, LLC
www.leggecompany.com
Money's Worth
www.4yourmoneysworth.com
R.L. Bencin & Associates
www.rlbencin.com
Snowfly Performance Incentives
www.snowfly.com
TeleManagement Search
www.tmrecruiters.com
TelePlaza
www.teleplaza.com
99. Temporary Help
Associated Call Centers
www.inboundacc.com
CallCenterJobs.com
www.callcenterjobs.com
INTERNATIONAL CALL BACK
NeverQ/Inter Telemedia
www.neverq.net/pop/
INTERNET PRODUCTS & SERVICES
101. Instant Messaging
eDial
www.edial.com
Symon Communications, Inc.
www.symon.com
(See our enhanced listing in the alphabetical section.)
Texas Digital Systems, Inc.
www.txdigital.com
(See our enhanced listing in the alphabetical section.)
102. Internet & WWW Marketing Svcs.
Concentric, An XO
Communications Service
www.concentric.com
iCentera, LLC
www.icentera.com
JK August Communications, Inc.
www.jkaugust.com
MerchantSpace Commerce
www.merchantspace.com
Meyer Assocs. Teleservices
www.callmeyer.com
PictureSez
www.picturesez.com
The Rankin Group, Ltd.
www.rankin-group.com
TopRank Online Marketing
www.toprankresults.com
Velaro Inc.
www.velaro.com
103. Internet Service Provider
AlterBox
www.alterbox.net
Bandwidth Place
www.bandwidthplace.com
Concentric, An XO Communications Service
www.concentric.com
Nobel
www.nobelbiz.com
(See our enhanced listing in the alphabetical section.)
Verio
www.verio.com
104. Internet Telephony Products/Svcs.
Airframe Business Software
www.myairframe.com
Atinav
www.atinav.com
Carroll Communications
www.carrollcommunications.com
CITEL Technologies
www.citel.com
Comdial
www.comdial.com
CommuniTech
www.communitech.com
CosmoCom
www.cosmocom.com
CrystalVoice Communications, Inc.
www.crystalvoice.com
Delta Protocol Test Solutions
www.delta-info.com/Protocol_Test/
DigitalTalk
www.pcfonica.com
(See our enhanced listing in the alphabetical section.)
Elix
www.elixonline.com
eMicrophones, Inc.
www.emicrophones.com
ESI (Estech Systems, Inc.)
www.esi-estech.com
Forum Communications International
www.forum-com.com
GN Netcom, Inc.
www.gnnnetcom.com
(See our enhanced listing in the alphabetical section.)
IQ Services
www.iq-services.com
Level 3 Communications
www.level3.com
MERA Networks, Inc.
www.meranetworks.com
Multi-Tech Systems, Inc.
www.multitech.com
NetCentrex
www.netcentrex.net
Prominence Networks
www.prominencenet.com
Smart Network Solutions
www.smartisvoip.com
Telrex
www.telrex.com
Vocalcom
www.vocalcom.com
Vodavi Communications Systems
www.vodavi.com
VoiceGenie Technologies, Inc.
www.voicegenie.com
(See our enhanced listing in the alphabetical section.)
Xten Networks, Inc.
www.xten.com
105. Portals/Search Engines
CRMXchange
www.crmxchange.com
empolis North America
www.empolis-na.com
iCentera, LLC
www.icentera.com
InStranet, Inc.
www.instranet.com
Kanisa Inc.
www.kanisa.com
SER Solutions, Inc.
www.ser.com
(See our enhanced listing in the alphabetical section.)
SupportSoft
www.support.com
106. Text Chat Software
AMTELCO
www.amtelco.com
Cintech
www.cintechllc.com
EagleIP.com
www.eagleip.com
(See our enhanced listing in the alphabetical section.)
eAssist Global Solutions
www.eassist.com
Expertcity, Inc.
www.gotoassist.com
LivePerson
www.liveperson.com
Primus Knowledge Solutions
www.primus.com
RightNow Technologies, Inc.
www.rightnow.com
SupportSoft
www.support.com
Talisma Corp.
www.talisma.com
(See our enhanced listing in the alphabetical section.)
Technology for Business Corp.
www.tfbc.com
Velaro Inc.
www.velaro.com
107. Web Call Center Software
AMTELCO
www.amtelco.com
Angel.com
www.angel.com
Astute Solutions
www.astutesolutions.com
AVTEX
www.avtex.com
C3Gateways Services Inc.
www.contactip.com
Call Hosts
www.callhosts.com
Chordiant Software, Inc.
www.chordiant.com
CrystalVoice Communications, Inc.
www.crystalvoice.com
Customer Expressions
www.customerexpressions.com
EagleIP.com
www.eagleip.com
(See our enhanced listing in the alphabetical section.)
eAssist Global Solutions
www.eassist.com
empolis North America
www.empolis-na.com
Expertcity, Inc.
www.gotoassist.com
Genticity
www.customer1.com
Internet Software Sciences
www.inet-sciences.com
Kall8
www.kall8.com
Kanisa Inc.
www.kanisa.com
Linktivity, a Division of Converging Technologies
www.linktivity.com
LivePerson
www.liveperson.com
Mindfabric
www.mindfabric.com
Mitel Networks
www.mitel.com
NetCentrex
www.netcentrex.net
Noble Systems Corporation
www.noblesys.com
(See our enhanced listing in the alphabetical section.)
Onyx Software
www.onyx.com
Strategic Computer Support, Inc.
www.strategicinc.com
SupportSoft
www.support.com
Talisma Corp.
www.talisma.com
(See our enhanced listing in the alphabetical section.)
Telephony@Work, Inc.
www.telephonyatwork.com
(See our enhanced listing in the alphabetical section.)
TeleSynergy Research (USA), Inc.
www.telesynergy.com
UniPress Software
www.unipress.com
VoiceLogger, Inc.
www.voicelogger.com
(See our enhanced listing in the alphabetical section.)
White Pajama
www.whitepajama.com
Witness Systems
www.witness.com
(See our enhanced listing in the alphabetical section.)
Xten Networks, Inc.
www.xten.com
108. Web Callback Products
NeverQ/Inter Telemedia
www.neverq.net/pop/
Primus Knowledge Solutions
www.primus.com
Technology for Business Corp.
www.tfbc.com
WebDialogs, Inc.
www.webdialogs.com
Zeacom, Inc.
www.zeacom.com
109. WebCollaboration/Shared Browsing
Altitude Software
www.altitude.com
Atinav
www.atinav.com
Chordiant Software, Inc.
www.chordiant.com
CosmoCom
www.cosmocom.com
CrystalVoice Communications, Inc.
www.crystalvoice.com
eDial
www.edial.com
eGain Communications
www.egain.com
(See our enhanced listing in the alphabetical section.)
Expertcity, Inc.
www.gotoassist.com
Forum Communications International
www.forum-com.com
Linktivity, a Division of Converging Technologies
www.linktivity.com
Marcheka Software
www.rap-x.com
Nuasis
www.nuasis.com
Sonexis
www.sonexis.com
Teltronics, Inc.
www.teltronics.com
Velaro Inc.
www.velaro.com
WebDialogs, Inc.
www.webdialogs.com
110. Web Design/Hosting
c@rdtech
www.cartagenia.it
CH Consulting
www.chcpro.com
Concentric, An XO Communications Service
www.concentric.com
JK August Communications, Inc.
www.jkaugust.com
Market One
www.market1communications.com
Product Line, The
www.holdendirect.com
111. Web Self-Service Solutions
Call Hosts
www.callhosts.com
Chordiant Software, Inc.
www.chordiant.com
CobbleSoft International Ltd.
www.cobblesoft.com
Concentric, An XO Communications Service
www.concentric.com
Contact Solutions, Inc.
www.contactsolutions.com
eAssist Global Solutions
www.eassist.com
eGain Communications
www.egain.com
(See our enhanced listing in the alphabetical section.)
empolis North America
www.empolis-na.com
Epicor Software Corp.
www.clientele.epicor.com
EPOS Corp.
www.epos.com
Fused Solutions
www.fusedsolutions.com
(See our enhanced listing in the alphabetical section.)
Genticity
www.customer1.com
IEX Corp.
www.iex.com
Internet Software Sciences
www.inet-sciences.com
Kall8
www.kall8.com
Kanisa Inc.
www.kanisa.com
LivePerson
www.liveperson.com
LiveTime Software, Inc.
www.livetime.com
Marcheka Software
www.rap-x.com
MerchantSpace Commerce
www.merchantspace.com
Mindfabric
www.mindfabric.com
MsourcE Corp.
www.mphasis.com
NativeMinds
www.nativeminds.com
PictureSez
www.picturesez.com
RightNow Technologies, Inc.
www.rightnow.com
Seagull Software
www.seagullsoftware.com
SupportSoft
www.support.com
Talisma Corp.
www.talisma.com
(See our enhanced listing in the alphabetical section.)
TechTeam Global
www.techteam.com
UniPress Software
www.unipress.com
Unveil Technologies
www.unveil.com
Velaro Inc.
www.velaro.com
Witness Systems
www.witness.com
(See our enhanced listing in the alphabetical section.)
INTERPRETER SERVICES
Merkafon Teleperformance
www.merkafon.com
(See our enhanced listing in the alphabetical section.)
Tele-Interpreters
www.teleinterpreters.com
TeleTech
www.teletech.com
(See our enhanced listing in the alphabetical section.)
ISDN HARDWARE/SOFTWARE
Aculab
www.aculab.com
Castel, Inc.
www.castel.com
Gordon Kapes, Inc.
www.gkinc.com
Multi-Tech Systems, Inc.
www.multitech.com
KNOWLEDGE MANAGEMENT SOFTWARE
Amadeus International
www.amadeussolutions.com
Chordiant Software, Inc.
www.chordiant.com
CobbleSoft International Ltd.
www.cobblesoft.com
Convergys
www.convergys.com
(See our enhanced listing in the alphabetical section.)
Data Collection Resources
www.monitoringmadeeasy.com
e-Glue
www.e-glue.com
eGain Communications
www.egain.com
(See our enhanced listing in the alphabetical section.)
empolis North America
www.empolis-na.com
etalk Corp.
www.etalk.com
(See our enhanced listing in the alphabetical section.)
FrontRange Solutions, Inc.
www.frontrange.com
iCentera, LLC
www.icentera.com
InStranet, Inc.
www.instranet.com
IssueTrak, Inc.
www.issuetrak.com
Kanisa Inc.
www.kanisa.com
LivePerson
www.liveperson.com
LiveTime Software, Inc.
www.livetime.com
Marcheka Software
www.rap-x.com
Mindfabric
www.mindfabric.com
Primus Knowledge Solutions
www.primus.com
RightNow Technologies, Inc.
www.rightnow.com
SAS Institute Inc.
www.sas.com/customer
Stellent, Inc.
www.stellent.com
TechExcel, Inc.
www.techexcel.com
Xentrax Information Systems
www.xentrax.com
LAN-BASED TELEPHONY
Accton Technology
www.accton.com
AltiGen Communications
www.altigen.com
(See our enhanced listing in the alphabetical section.)
Avaya
www.avaya.com
CITEL Technologies
www.citel.com
eDial
www.edial.com
ESI (Estech Systems, Inc.)
www.esi-estech.com
Flash Horizon Inc.
www.flashorizon.com
High Tech High Touch Solutions, Inc.
www.hthts.com
Multi-Tech Systems, Inc.
www.multitech.com
Sphere Communications
www.spherecom.com
Vodavi Communications Systems
www.vodavi.com
Xten Networks, Inc.
www.xten.com
LIST PRODUCTS/SERVICES
117. Database Marketing/Services
Accudata
www.accudatatech.com
Caldwell List Company
www.caldwell-list.com/
Call Compliance
www.callcompliance.com
Cerida Corporation
www.cerida.com
Gryphon Networks
www.gryphonnetworks.com
iSKY
www.isky.com
OKS-Ameridial Worldwide
www.oksameridial.com
(See our enhanced listing in the alphabetical section.)
PacificEast Corporation
www.pacificcorp.com
RSA Teleservices Inc.
www.rsateleservices.com
The Rankin Group, Ltd.
www.rankin-group.com
Weikert & Co., LLC
www.weikertonline.com
118. Direct Mail Lists
Caldwell List Company
www.caldwell-list.com/
DataMarq
www.datamarq.com
RSA Teleservices Inc.
www.rsateleservices.com
Technology Marketing Corp. (TMC)
www.tmcnet.com
(See our enhanced listing in the alphabetical section.)
The Rankin Group, Ltd.
www.rankin-group.com
W3 Data, Inc.
www.w3data.com
(See our enhanced listing in the alphabetical section.)
119. List Management Software
Austin Logistics
www.austinlogistics.com
Narragansett Technologies
www.narragansett.ie
TeleDirect International, Inc.
www.tdirect.com
W3 Data, Inc.
www.w3data.com
(See our enhanced listing in the alphabetical section.)
120. Online Databases
Caldwell List Company
www.caldwell-list.com/
InsightAmerica
www.insightamerica.com
PacificEast Corporation
www.pacificcorp.com
RPM Software
www.rpmsoftware.com
W3 Data, Inc.
www.w3data.com
(See our enhanced listing in the alphabetical section.)
121. Telemarketing Calling Lists
Accudata
www.accudatatech.com
Caldwell List Company
www.caldwell-list.com/
Cerida Corporation
www.cerida.com
Technology Marketing Corp. (TMC)
www.tmcnet.com
(See our enhanced listing in the alphabetical section.)
W3 Data, Inc.
www.w3data.com
(See our enhanced listing in the alphabetical section.)
122. Telephone Number Look-Up Services
Accudata
www.accudatatech.com
InsightAmerica
www.insightamerica.com
PacificEast Corporation
www.pacificcorp.com
Phonetic Systems
www.phoneticsystems.com
TARGUSinfo
www.targusinfo.com
(See our enhanced listing in the alphabetical section.)
W3 Data, Inc.
www.w3data.com
(See our enhanced listing in the alphabetical section.)
LOGGING & MONITORING
123. Logging & Monitoring Equipment
3PV -- Third Party Verification
www.3pv.com
Accurate Always
www.accuratealways.com
Accuva Technologies
www.accuva.net
Ai-Logix, Inc.
www.ai-logix.com
(See our enhanced listing in the alphabetical section.)
ASC telecom L.P.
www.ascamerica.com
BCE Elix
www.bceelix.com
(See our enhanced listing in the alphabetical section.)
BPA International
www.bpaworldwide.com
Computer Telephony Solutions
www.oaisys.com
Data Collection Resources
www.monitoringmadeeasy.com
Data-Tel Info Solutions
www.datatel-info.com
Dees Communications
www.dees.com
Diaphonics
www.diaphonics.com
Dictaphone Corp.
www.dictaphone.com/contactpoint
(See our enhanced listing in the alphabetical section.)
Dynamic Instruments
www.dynamicinst.com
enGenic Corp.
www.engenic.com
Envision
www.envisioninc.com
(See our enhanced listing in the alphabetical section.)
etalk Corp.
www.etalk.com
(See our enhanced listing in the alphabetical section.)
HigherGround Inc.
www.highergroundinc.com
IQ Services
www.iq-services.com
Mercom Systems, Inc.
www.mercom.com
NICE Systems
www.nice.com
(See our enhanced listing in the alphabetical section.)
Reilly Telecom, Inc.
www.reillytele.com
(See our enhanced listing in the alphabetical section.)
Sabio Net, Inc.
www.sabionet.com
TantaComm
www.tantacomm.com
Verint Systems
www.verint.com
(See our enhanced listing in the alphabetical section.)
Voice Print International
www.voiceprintonline.com
VoiceLog
www.voicelog.com
VoiceLogger, Inc.
www.voicelogger.com
(See our enhanced listing in the alphabetical section.)
Windows to Technology Ltd
www.win2tech.com
Witness Systems
www.witness.com
(See our enhanced listing in the alphabetical section.)
Xentrax Information Systems
www.xentrax.com
LONG-DISTANCE
124. Common Carrier
Bandwidth Place
www.bandwidthplace.com
Nobel
www.nobelbiz.com
(See our enhanced listing in the alphabetical section.)
125. Directory Assistance
OSC Teleservices
www.oscteleservices.com
Phonetic Systems
www.phoneticsystems.com
126. Long-Distance Reseller
Bandwidth Place
www.bandwidthplace.com
c@rdtech
www.cartagenia.it
NetWolves Corp.
www.netwolves.com
OSC Teleservices
www.oscteleservices.com
127. Toll-Free (800/888)
Bandwidth Place
www.bandwidthplace.com
Kall8
www.kall8.com
Level 3 Communications
www.level3.com
NetOffice Corporation
www.netoffice.com
(See our enhanced listing in the alphabetical section.)
Nobel
www.nobelbiz.com
(See our enhanced listing in the alphabetical section.)
ON-HOLD PRODUCTS/SERVICES
NeverQ/Inter Telemedia
www.neverq.net/pop/
Universal Digital Productions, Inc.
www.unidig.com
OUTSOURCING/TELESERVICES AGENCIES
130. Inbound Teleservices
24/7 Customer
www.247customer.com
3PV -- Third Party Verification
www.3pv.com
AbleTel, Inc.
www.abletelinc.com
ACI Telecentrics, Inc.
www.acitel.com
ACS (Affiliated Computer Services, Inc.
www.acs-inc.com
Act Telecom
www.acttelecom.com
Advanced Data-Comm
www.advanced-data.com
(See our enhanced listing in the alphabetical section.)
AFFINA
www.affina.com
Alert Communications Co.
www.alertcom.com
(See our enhanced listing in the alphabetical section.)
Alorica Inc.
www.alorica.com
(See our enhanced listing in the alphabetical section.)
Alpine Access, Inc.
www.alpineaccess.com
Americall Group, Inc.
www.americallgroup.com
AnswerNet Network
www.answernetnetwork.com
APAC Customer Services, Inc.
www.apaccustomerservices.com
Aradiant Corp.
www.aradiant.com
Archway Marketing Services
www.archway.com
(See our enhanced listing in the alphabetical section.)
Associated Call Centers
www.inboundacc.com
Beacon Global Services Corp.
www.beaconglobalservices.com
Call Centers of America
www.kathysiskenterprises.com
CCC Interactive Corp.
www.cccinteractive.com
Center Partners
www.centerpartners.com
Charlton
www.tcgcorp.net
ClientLogic
www.clientlogic.com
(See our enhanced listing in the alphabetical section.)
Colwell & Salmon Communications, Inc.
www.colwell-salmon.com
Connection, The
www.the-connection.com
(See our enhanced listing in the alphabetical section.)
Connoisseur Teleservices
www.connoisseuronline.com
Contact America
www.contact-america.com
ContactCenters, Inc.
www.ccibpo.com
Creative Marketing Strategies, Inc.
www.cmsgrp.com
CRM Teleservices Inc.
www.crm-teleservices.com
Customer First Call Centers
www.customerfirst.com
DataMarq
www.datamarq.com
eTelecare International
www.etelecare.com
Expert Tele-Services, Inc.
www.expertele.com
FreeCallCenterQuotes.com
www.freecallcenterquotes.com
Hamilton Contact Center Services
www.hamiltontm.com
Harte-Hanks
www.harte-hanks.com
Help Desk NOW
www.helpdesknow.com
Hispanic Teleservices Corp.
www.htc.to
InfoCision Management Corp.
www.infocision.com
(See our enhanced listing in the alphabetical section.)
InService America
www.inserviceamerica.com
IntelliCare
www.intellicare.com
iSKY
www.isky.com
LiveBridge
www.livebridge.com
MEDFONE Nationwide Inc.
www.medfone.com
Merkafon Teleperformance
www.merkafon.com
(See our enhanced listing in the alphabetical section.)
MsourcE Corp.
www.mphasis.com
NetByTel
www.netbytel.com
O'Currance Teleservices
www.ocurrance.com
OKS-Ameridial Worldwide
www.oksameridial.com
(See our enhanced listing in the alphabetical section.)
Optimum Communications Group, Inc.
www.optimumcom.com
ORC ProTel, Inc.
www.orcprotel.com
ORCOM
www.orcom.com
OSC Teleservices
www.oscteleservices.com
Outsourcing International LLC
www.outsourcingintl.com
Overseas Service Solutions
www.overseasservicesolutions.com
Phase 2 Solutions, Inc.
www.phase2solutions.com
Phone Ware Inc.
www.phonewareinc.com
(See our enhanced listing in the alphabetical section.)
Precision Response Corp.
www.prcnet.com
Product Line, The
www.holdendirect.com
Prosodie Interactive
www.prosodieinteractive.com
RMH
www.rmh.com
Ron Weber and Assocs., Inc.
www.telethinking.com
Selway Group, Inc.
www.selwaygroup.com
Seneca Corp.
www.seneca.com
Sento
www.sento.com
Signius Communications
www.signius.com
Source One Communications
www.sourceoneglobal.com
StarTek
www.startek.com
Synergy Solutions, Inc.
www.synergysolutionsinc.com
(See our enhanced listing in the alphabetical section.)
Technion Communications Corp.
www.technion.com
TechTeam Global
www.techteam.com
Telacquire Marketing Group Inc.
www.telacquire.com
TELEMARKETING CONCEPTS
www.tcius.com
Teleperformance USA
www.teleperformanceusa.com
Telerx
www.telerx.com
TeleServices Direct
www.teleservicesdirect.com
Telespectrum FX
www.telespectrum.com
Telvista
www.telvista.com
The Radclyffe Group, LLC
www.radclyffegroup.com
Tricom Teleservices LLC
www.tricomteleservices.com
TTC Marketing Solutions
www.ttcmarketingsolutions.com
Virtual-Agent Services
www.vagent.com
Vision X Inc.
www.vxi.com
(See our enhanced listing in the alphabetical section.)
VXI
www.vxiusa.com
Welch Group, The
www.thewelchgroup.net
West Corp.
www.west.com
(See our enhanced listing in the alphabetical section.)
Willow CSN Incorporated
www.willowcsn.com
WNS Global Services Pvt Ltd
www.wnsgs.com
Working Solutions
www.workingsol.com
Young America Corporation
www.young-america.com
Zomax
www.zomax.com
131. Interactive 800/900 Service
ACS (Affiliated Computer Services, Inc.
www.acs-inc.com
Act Telecom
www.acttelecom.com
Alert Communications Co.
www.alertcom.com
(See our enhanced listing in the alphabetical section.)
Alpine Access, Inc.
www.alpineaccess.com
Aradiant Corp.
www.aradiant.com
Archway Marketing Services
www.archway.com
(See our enhanced listing in the alphabetical section.)
Associated Call Centers
www.inboundacc.com
Beacon Global Services Corp.
www.beaconglobalservices.com
Contact America
www.contact-america.com
InfoCision Management Corp.
www.infocision.com
(See our enhanced listing in the alphabetical section.)
Telacquire Marketing Group Inc.
www.telacquire.com
Telerx
www.telerx.com
Telespectrum FX
www.telespectrum.com
Tricom Teleservices LLC
www.tricomteleservices.com
Virtual-Agent Services
www.vagent.com
West Corp.
www.west.com
(See our enhanced listing in the alphabetical section.)
Willow CSN Incorporated
www.willowcsn.com
132. Multilingual Teleservices
AbleTel, Inc.
www.abletelinc.com
ACI Telecentrics, Inc.
www.acitel.com
ACS (Affiliated Computer Services, Inc.
www.acs-inc.com
Act Telecom
www.acttelecom.com
AFFINA
www.affina.com
Alert Communications Co.
www.alertcom.com
(See our enhanced listing in the alphabetical section.)
Alpine Access, Inc.
www.alpineaccess.com
Americall Group, Inc.
www.americallgroup.com
AnswerNet Network
www.answernetnetwork.com
APAC Customer Services, Inc.
www.apaccustomerservices.com
Archway Marketing Services
www.archway.com
(See our enhanced listing in the alphabetical section.)
Beacon Global Services Corp.
www.beaconglobalservices.com
Call Centers of America
www.kathysiskenterprises.com
CCC Interactive Corp.
www.cccinteractive.com
Center Partners
www.centerpartners.com
ClientLogic
www.clientlogic.com
(See our enhanced listing in the alphabetical section.)
Colwell & Salmon Communications, Inc.
www.colwell-salmon.com
Edge Teleservices
www.edgeteleservices.com
Help Desk NOW
www.helpdesknow.com
Hispanic Teleservices Corp.
www.htc.to
InfoCision Management Corp.
www.infocision.com
(See our enhanced listing in the alphabetical section.)
InService America
www.inserviceamerica.com
LiveBridge
www.livebridge.com
Merkafon Teleperformance
www.merkafon.com
(See our enhanced listing in the alphabetical section.)
MsourcE Corp.
www.mphasis.com
Optimum Communications Group, Inc.
www.optimumcom.com
OSC Teleservices
www.oscteleservices.com
Phone Ware Inc.
www.phonewareinc.com
(See our enhanced listing in the alphabetical section.)
Precision Response Corp.
www.prcnet.com
RMH
www.rmh.com
Ron Weber and Assocs., Inc.
www.telethinking.com
Selway Group, Inc.
www.selwaygroup.com
Sento
www.sento.com
SERVICE 800
www.service800.com
Signius Communications
www.signius.com
Source One Communications
www.sourceoneglobal.com
StarTek
www.startek.com
Synergy Solutions, Inc.
www.synergysolutionsinc.com
(See our enhanced listing in the alphabetical section.)
Technion Communications Corp.
www.technion.com
Telacquire Marketing Group Inc.
www.telacquire.com
Tele-Interpreters
www.teleinterpreters.com
Teleperformance USA
www.teleperformanceusa.com
Telerx
www.telerx.com
Telespectrum FX
www.telespectrum.com
Telvista
www.telvista.com
Tricom Teleservices LLC
www.tricomteleservices.com
Virtual Causeway
www.v-causeway.com
Virtual-Agent Services
www.vagent.com
Vision X Inc.
www.vxi.com
(See our enhanced listing in the alphabetical section.)
VXI
www.vxiusa.com
Willow CSN Incorporated
www.willowcsn.com
Working Solutions
www.workingsol.com
Zomax
www.zomax.com
133. Outbound Teleservices
24/7 Customer
www.247customer.com
AbleTel, Inc.
www.abletelinc.com
ACI Telecentrics, Inc.
www.acitel.com
Advanced Data-Comm
www.advanced-data.com
(See our enhanced listing in the alphabetical section.)
Alert Communications Co.
www.alertcom.com
(See our enhanced listing in the alphabetical section.)
Americall Group, Inc.
www.americallgroup.com
AnswerNet Network
www.answernetnetwork.com
APAC Customer Services, Inc.
www.apaccustomerservices.com
Beacon Global Services Corp.
www.beaconglobalservices.com
Call Centers of America
www.kathysiskenterprises.com
Call Compliance
www.callcompliance.com
CCC Interactive Corp.
www.cccinteractive.com
Center Partners
www.centerpartners.com
Cerida Corporation
www.cerida.com
CH Consulting
www.chcpro.com
Charlton
www.tcgcorp.net
Colwell & Salmon Communications, Inc.
www.colwell-salmon.com
Connoisseur Teleservices
www.connoisseuronline.com
Contact America
www.contact-america.com
ContactCenters, Inc.
www.ccibpo.com
Creative Marketing Strategies, Inc.
www.cmsgrp.com
CRM Teleservices Inc.
www.crm-teleservices.com
DataMarq
www.datamarq.com
Edge Teleservices
www.edgeteleservices.com
eTelecare International
www.etelecare.com
Expert Tele-Services, Inc.
www.expertele.com
FreeCallCenterQuotes.com
www.freecallcenterquotes.com
Hamilton Contact Center Services
www.hamiltontm.com
Harte-Hanks
www.harte-hanks.com
Hispanic Teleservices Corp.
www.htc.to
InfoCision Management Corp.
www.infocision.com
(See our enhanced listing in the alphabetical section.)
InService America
www.inserviceamerica.com
IntelliCare
www.intellicare.com
iSKY
www.isky.com
Kathy Sisk Enterprises
www.kathysiskenterprises.com
Market One
www.market1communications.com
MEDFONE Nationwide Inc.
www.medfone.com
Merkafon Teleperformance
www.merkafon.com
(See our enhanced listing in the alphabetical section.)
Meyer Assocs. Teleservices
www.callmeyer.com
MsourcE Corp.
www.mphasis.com
OKS-Ameridial Worldwide
www.oksameridial.com
(See our enhanced listing in the alphabetical section.)
Optimum Communications Group, Inc.
www.optimumcom.com
ORC ProTel, Inc.
www.orcprotel.com
Outsourcing International LLC
www.outsourcingintl.com
Overseas Service Solutions
www.overseasservicesolutions.com
Phase 2 Solutions, Inc.
www.phase2solutions.com
Phone Ware Inc.
www.phonewareinc.com
(See our enhanced listing in the alphabetical section.)
Precision Response Corp.
www.prcnet.com
Product Line, The
www.holdendirect.com
Prosodie Interactive
www.prosodieinteractive.com
RMH
www.rmh.com
Ron Weber and Assocs., Inc.
www.telethinking.com
Selway Group, Inc.
www.selwaygroup.com
Sento
www.sento.com
SERVICE 800
www.service800.com
Source One Communications
www.sourceoneglobal.com
Synergy Solutions, Inc.
www.synergysolutionsinc.com
(See our enhanced listing in the alphabetical section.)
Technion Communications Corp.
www.technion.com
TechTeam Global
www.techteam.com
Telacquire Marketing Group Inc.
www.telacquire.com
TELEMARKETING CONCEPTS
www.tcius.com
Teleperformance USA
www.teleperformanceusa.com
Telerx
www.telerx.com
TeleServices Direct
www.teleservicesdirect.com
Telespectrum FX
www.telespectrum.com
Tricom Teleservices LLC
www.tricomteleservices.com
TTC Marketing Solutions
www.ttcmarketingsolutions.com
Virtual Causeway
www.v-causeway.com
Vision X Inc.
www.vxi.com
(See our enhanced listing in the alphabetical section.)
VXI
www.vxiusa.com
Welch Group, The
www.thewelchgroup.net
West Corp.
www.west.com
(See our enhanced listing in the alphabetical section.)
Willow CSN Incorporated
www.willowcsn.com
WNS Global Services Pvt Ltd
www.wnsgs.com
Working Solutions
www.workingsol.com
Zomax
www.zomax.com
134. Third-Party Verification Services
3PV -- Third Party Verification
www.3pv.com
AbleTel, Inc.
www.abletelinc.com
Accudata
www.accudatatech.com
ACS (Affiliated Computer Services, Inc.
www.acs-inc.com
Act Telecom
www.acttelecom.com
Advanced Data-Comm
www.advanced-data.com
(See our enhanced listing in the alphabetical section.)
AnswerNet Network
www.answernetnetwork.com
Associated Call Centers
www.inboundacc.com
BPA International
www.bpaworldwide.com
Call Centers of America
www.kathysiskenterprises.com
CCC Interactive Corp.
www.cccinteractive.com
Center Partners
www.centerpartners.com
Cerida Corporation
www.cerida.com
Contact Solutions, Inc
www.contactsolutions.com
Creative Marketing Strategies, Inc.
www.cmsgrp.com
eTelecare International
www.etelecare.com
Hispanic Teleservices Corp.
www.htc.to
InfoCision Management Corp.
www.infocision.com
(See our enhanced listing in the alphabetical section.)
LiveBridge
www.livebridge.com
OKS-Ameridial Worldwide
www.oksameridial.com
(See our enhanced listing in the alphabetical section.)
Optimum Communications Group, Inc.
www.optimumcom.com
ORC ProTel, Inc.
www.orcprotel.com
Outsourcing International LLC
www.outsourcingintl.com
RMH
www.rmh.com
Ron Weber and Assocs., Inc.
www.telethinking.com
Selway Group, Inc.
www.selwaygroup.com
Synergy Solutions, Inc.
www.synergysolutionsinc.com
(See our enhanced listing in the alphabetical section.)
Telacquire Marketing Group Inc.
www.telacquire.com
TELEMARKETING CONCEPTS
www.tcius.com
Virtual-Agent Services
www.vagent.com
Vision X Inc.
www.vxi.com
(See our enhanced listing in the alphabetical section.)
VoiceLog
www.voicelog.com
Willow CSN Incorporated
www.willowcsn.com
Zomax
www.zomax.com
135. Web-based Outsourcing Services
ACI Telecentrics, Inc.
www.acitel.com
Alert Communications Co.
www.alertcom.com
(See our enhanced listing in the alphabetical section.)
Alorica Inc.
www.alorica.com
(See our enhanced listing in the alphabetical section.)
Alpine Access, Inc.
www.alpineaccess.com
APAC Customer Services, Inc.
www.apaccustomerservices.com
Aradiant Corp.
www.aradiant.com
Associated Call Centers
www.inboundacc.com
BPA International
www.bpaworldwide.com
CCC Interactive Corp.
www.cccinteractive.com
Colwell & Salmon Communications, Inc.
www.colwell-salmon.com
Contact America
www.contact-america.com
Convergys
www.convergys.com
(See our enhanced listing in the alphabetical section.)
eTelecare International
www.etelecare.com
Fused Solutions
www.fusedsolutions.com
(See our enhanced listing in the alphabetical section.)
Hamilton Contact Center Services
www.hamiltontm.com
Hispanic Teleservices Corp.
www.htc.to
LiveBridge
www.livebridge.com
MEDFONE Nationwide Inc.
www.medfone.com
OKS-Ameridial Worldwide
www.oksameridial.com
(See our enhanced listing in the alphabetical section.)
Optimum Communications Group, Inc.
www.optimumcom.com
ORC ProTel, Inc.
www.orcprotel.com
ORCOM
www.orcom.com
OSC Teleservices
www.oscteleservices.com
Outsourcing International LLC
www.outsourcingintl.com
Overseas Service Solutions
www.overseasservicesolutions.com
Precision Response Corp.
www.prcnet.com
Product Line, The
www.holdendirect.com
RMH
www.rmh.com
Ron Weber and Assocs., Inc.
www.telethinking.com
Sento
www.sento.com
SERVICE 800
www.service800.com
Source One Communications
www.sourceoneglobal.com
TechTeam Global
www.techteam.com
TELEMARKETING CONCEPTS
www.tcius.com
Teleperformance USA
www.teleperformanceusa.com
Telerx
www.telerx.com
Telvista
www.telvista.com
Virtual-Agent Services
www.vagent.com
Vision X Inc.
www.vxi.com
(See our enhanced listing in the alphabetical section.)
VXI
www.vxiusa.com
West Corp.
www.west.com
(See our enhanced listing in the alphabetical section.)
WINZ Marketing
www.iconcommunicator.com/10543
WNS Global Services Pvt Ltd
www.wnsgs.com
Zomax
www.zomax.com
PERFORMANCE ANALYTICS
AIM Technology
www.aimtechnology.com
ASC telecom L.P.
www.ascamerica.com
Aspect Communications
www.aspect.com
(See our enhanced listing in the alphabetical section.)
Austin Logistics
www.austinlogistics.com
Blue Pumpkin
www.bluepumpkin.com
BPA International
www.bpaworldwide.com
CenterForce Technologies, Inc.
www.cforcetech.com
CRM Teleservices Inc.
www.crm-teleservices.com
Delta Protocol Test Solutions
www.delta-info.com/Protocol_Test/
Dictaphone Corp.
www.dictaphone.com/contactpoint
(See our enhanced listing in the alphabetical section.)
Dynamic Instruments
www.dynamicinst.com
e-Glue
www.e-glue.com
Firstwave Technologies, Inc.
www.firstwave.net
Genticity
www.customer1.com
HeartMath LLC
www.heartmath.com
HigherGround Inc.
www.highergroundinc.com
IEX Corp.
www.iex.com
Inova Corp.
www.inovacorp.com
Latigent, LLC
www.latigent.com
(See our enhanced listing in the alphabetical section.)
NICE Systems
www.nice.com
(See our enhanced listing in the alphabetical section.)
Opus Group
www.opusgroupconsulting.com
Pipkins, Inc.
www.pipkins.com
(See our enhanced listing in the alphabetical section.)
Sabio Net, Inc.
www.sabionet.com
SAS Institute Inc.
www.sas.com/customer
SERVICE 800
www.service800.com
Snowfly Performance Incentives
www.snowfly.com
Symon Communications, Inc.
www.symon.com
(See our enhanced listing in the alphabetical section.)
Technion Communications Corp.
www.technion.com
TeleTech
www.teletech.com
(See our enhanced listing in the alphabetical section.)
Texas Digital Systems, Inc.
www.txdigital.com
(See our enhanced listing in the alphabetical section.)
Vocal Laboratories Inc.
www.vocalabs.com
Voice Print International
www.voiceprintonline.com
Xentrax Information Systems
www.xentrax.com
POWER PROTECTION
137. Power Control/Conditioning
Cummins Power Generation
www.cumminspower.com
Dees Communications
www.dees.com
138. UPS (Unint. Power Supply)
Alltel CPI
www.alltelcpi.com
Cummins Power Generation
www.cumminspower.com
Gordon Kapes, Inc.
www.gkinc.com
Tripp Lite
www.tripplite.com
Windows to Technology Ltd
www.win2tech.com
PREMIUMS/INCENTIVES
Integrated Marketing Solutions
www.marketsolutionsonline.com
RPM Software
www.rpmsoftware.com
Snowfly Performance Incentives
www.snowfly.com
REMOTE ACCESS/CAPABILITIES
Avocent Corporation
www.avocent.com
CrossTec Corp.
www.crossteccorp.com
CrystalVoice Communications, Inc.
www.crystalvoice.com
Cummins Power Generation
www.cumminspower.com
Dees Communications
www.dees.com
Dynamic Instruments
www.dynamicinst.com
Equinox Systems
www.equinox.com
Expertcity, Inc.
www.gotoassist.com
Gordon Kapes, Inc.
www.gkinc.com
Linktivity, a Division of Converging Technologies
www.linktivity.com
Reilly Telecom, Inc.
www.reillytele.com
(See our enhanced listing in the alphabetical section.)
Rockwell FirstPoint Contact
www.rockwellfirstpoint.com
Sendia Corporation
www.sendia.com
SMC Networks
www.smc.com
Spectrum Corp.
www.specorp.com
(See our enhanced listing in the alphabetical section.)
Stampede Technologies, Inc.
www.stampede.com
Telephony@Work, Inc.
www.telephonyatwork.com
(See our enhanced listing in the alphabetical section.)
Verio
www.verio.com
VXI
www.vxiusa.com
SALES FORCE AUTOMATION
ACCPAC
www.accpac.com
Advanced Concepts, Inc.
www.advanced-concepts.com
Airframe Business Software
www.myairframe.com
Aplicor Inc.
www.aplicor.com
Avidian Technologies
www.avidian.com
Best Software
www.saleslogix.com
Cerida Corporation
www.cerida.com
Document Sciences Corporation
www.docscience.com
echomail
www.echomail.com
Epicor Software Corp.
www.clientele.epicor.com
Firstwave Technologies, Inc.
www.firstwave.net
FrontRange Solutions, Inc.
www.frontrange.com
Help Desk NOW
www.helpdesknow.com
iCentera, LLC
www.icentera.com
Market One
www.market1communications.com
NetOffice Corporation
www.netoffice.com
(See our enhanced listing in the alphabetical section.)
NetSuite
www.netsuite.com
Oncontact Software
www.oncontact.com
Onyx Software
www.onyx.com
Pegasystems Inc.
www.pegasystems.com
SAP
www.sap.com
Sendia Corporation
www.sendia.com
TechExcel, Inc.
www.techexcel.com
Touchtone Corp.
www.touchtonecorp.com
Trivium Systems Inc.
www.triviumsys.com
Vertical Solutions, Inc.
www.vertsol.com
WhisperWire
www.whisperwire.com
Z-Firm LLC
www.zfirm.com
SCRIPTING SERVICES/SOFTWARE
Amtech Marketing, Inc.
www.amtechmarketing.com
appStrategy, Inc.
www.appstrategy.com
CrossTec Corp.
www.crossteccorp.com
Digisoft
www.digisoft.com
Enterprise Integration Group
www.eiginc.com
Kathy Sisk Enterprises
www.kathysiskenterprises.com
Seneca Corp.
www.seneca.com
Tele-Success
www.tele-success.com
TeleDirect International, Inc.
www.tdirect.com
Welch Group, The
www.thewelchgroup.net
SECURITY
ADTRAN, Inc.
www.adtran.com
Diaphonics
www.diaphonics.com
FOQUEST
www.foquest.com
NetWolves Corp.
www.netwolves.com
OTG
www.otg.ca
Syntegra USA
www.syntegra.com/us/
Verizon Federal Network Systems (FNS)
www.verizon.com/fns
Vernier
www.verniernetworks.com
Vocent Solutions Inc.
www.vocent.com
SITE SELECTION/ECONOMIC DEVELOPMENT
ACI Telecentrics, Inc.
www.acitel.com
CallCenterJobs.com
www.callcenterjobs.com
Highstone Associates
www.highstoneassociates.com
Overseas Service Solutions
www.overseasservicesolutions.com
PRIDCO
www.pridco.com
(See our enhanced listing in the alphabetical section.)
Szatan and Assoc.
www.szatanassociates.com
TelePlaza
www.teleplaza.com
ULTRAPARK FREE ZONE & BUSINESS CENTER
www.ultrapark.com
Yakima County Development Association
www.ycda.com
SIMULTANEOUS VOICE/DATA
Carroll Communications
www.carrollcommunications.com
Castel, Inc.
www.castel.com
Delta Protocol Test Solutions
www.delta-info.com/Protocol_Test/
Octasic
www.octasic.com
Telephony@Work, Inc.
www.telephonyatwork.com
(See our enhanced listing in the alphabetical section.)
SPEECH- & VOICE-TO-TEXT RECOGNITION
Accuva Technologies
www.accuva.net
ACS (Affiliated Computer Services, Inc.
www.acs-inc.com
Amcom Software, Inc.
www.amcomsoft.com
Angel.com
www.angel.com
ASA Solutions, Inc.
www.asasolutions.com
Contact Solutions, Inc.
www.contactsolutions.com
Diaphonics
www.diaphonics.com
Elix
www.elixonline.com
Enterprise Integration Group
www.eiginc.com
EPOS Corp.
www.epos.com
Intervoice, Inc.
www.intervoice.com
(See our enhanced listing in the alphabetical section.)
IQ Services
www.iq-services.com
LocusDialog
www.locusdialog.com
NICE Systems
www.nice.com
(See our enhanced listing in the alphabetical section.)
Parlance Corp.
www.nameconnector.com
SandCherry, Inc.
www.sandcherry.com
TARGUSinfo
www.targusinfo.com
(See our enhanced listing in the alphabetical section.)
TouchStar Software
www.touchstarsoftware.com
Unveil Technologies
www.unveil.com
Verint Systems
www.verint.com
(See our enhanced listing in the alphabetical section.)
Vocent Solutions Inc.
www.vocent.com
Voice Print International
www.voiceprintonline.com
VoiceLogger, Inc.
www.voicelogger.com
(See our enhanced listing in the alphabetical section.)
West Corp.
www.west.com
(See our enhanced listing in the alphabetical section.)
Wizzard Software
www.wizzardsoftware.com
Working Solutions
www.workingsol.com
STANDARDS ORGANIZATIONS
Contact Center Employer of Choice
www.ccemployerofchoice.com
SYSTEMS INTEGRATION
Aradyme Corporation
www.aradyme.com
ASA Solutions, Inc.
www.asasolutions.com
Charter UK Limited
www.charter-uk.com
CobbleSoft International Ltd.
www.cobblesoft.com
Crystal Group Inc.
www.crystalpc.com
DPAC Technologies Corp.
www.airbornewireless.com
Elix
www.elixonline.com
Enterprise Integration Group
www.eiginc.com
FOQUEST
www.foquest.com
High Tech High Touch Solutions, Inc.
www.hthts.com
Inova Corp.
www.inovacorp.com
Octasic
www.octasic.com
PowerHouse Consulting
www.powerhouse1.com
(See our enhanced listing in the alphabetical section.)
ScriptLogic Corporation
www.scriptlogic.com
Seagull Software
www.seagullsoftware.com
Servion Global Solutions Ltd
www.servion.com
Smart Network Solutions
www.smartisvoip.com
SOFTEL Communications, Inc.
www.softel.com
(See our enhanced listing in the alphabetical section.)
Spanlink Communications
www.spanlink.com
Symon Communications, Inc.
www.symon.com
(See our enhanced listing in the alphabetical section.)
Syntegra USA
www.syntegra.com/us/
Verizon Federal Network Systems (FNS)
www.verizon.com/fns
TELEMARKETING SOFTWARE
Advanced Concepts, Inc.
www.advanced-concepts.com
AMCAT Software
www.amcat.com
(See our enhanced listing in the alphabetical section.)
Austin Logistics
www.austinlogistics.com
Calltrol Corp.
www.calltrol.com
CH Consulting
www.chcpro.com
Contact Center Compliance
www.dnc.com
(See our enhanced listing in the alphabetical section.)
Data-Tel Info Solutions
www.datatel-info.com
DialResults
www.dialresults.com
Digisoft
www.digisoft.com
e-Glue
www.e-glue.com
Gryphon Networks
www.gryphonnetworks.com
PacificEast Corporation
www.pacificcorp.com
SER Solutions, Inc.
www.ser.com
(See our enhanced listing in the alphabetical section.)
TeleDirect International, Inc.