Business Exchange
Nortel teams with Stratus for product integration.
Publication:
Corporate IT Update
Date: Wednesday, December 4 2002
Subject: Call center software, Telecommunications equipment industry (Contracts), Software industry (Marketing), Computer industry (Marketing), File servers (Marketing)
Company: Stratus Technologies (Contracts), Stratus Technologies (Marketing), Nortel Networks Corp. (Contracts), Nortel Networks Corp. (Marketing)
Location: Canada
Date: Wednesday, December 4 2002
Subject: Call center software, Telecommunications equipment industry (Contracts), Software industry (Marketing), Computer industry (Marketing), File servers (Marketing)
Company: Stratus Technologies (Contracts), Stratus Technologies (Marketing), Nortel Networks Corp. (Contracts), Nortel Networks Corp. (Marketing)
Location: Canada
CORPORATE IT UPDATE-(C)1995-2002 M2 COMMUNICATIONS LTD
Communication and information exchange company Nortel Networks has joined with computer products, services and technologies provider Stratus Technologies to combine products to produce a fault-tolerant call centre solution.
Nortel will integrate its Symposium Call Center Server Release 4.2 with the ftServer portfolio from Stratus. The package will reportedly provide constant uptime as well as a number of management and operational features for customer contact centres.
The cost of the package and the financial terms of the agreement were not announced.
((Comments on this story may be sent to info@m2.com))
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