Porticus Technology Inc., a provider of voice biometric solutions, has announced the launch of Versona, a family of voice authentication solutions for use in IVR and embedded systems that offers triple-factor authentication for maximum security. Triple-factor authentication combines three elements to verify a customer's identity: a pass code, that customer's voice and his or her communications device - landline or wireless. Phone-based caller authentication has particularly grown in demand as the need to prevent identity theft and fraud increases with wireless and electronic transactions. In the call center, or wherever an IVR system is in place, Versona speeds up the process of verifying callers by eliminating the need for agents to ask a series of qualifying questions to ensure a caller's identity. Versona's embedded option, a software-only voice biometric based on an open API for native mobile operating systems, was created to provide an ideal platform and can be pre-loaded and shipped with a handset or downloaded OTA directly to a device.

www.porticusinc.com