- CompTIA Launches New Web Portal for IT Services Providers.
One-stop source for multi-vendor technical support OAKBROOK TERRACE, Ill. -- The Computing Technology Industry Association (CompTIA), the leading trade association for the world's information technology (IT) industry, announced today the worldwide availability of a new web portal for IT services and support providers. The primary purpose of the web portal ......
- What do Intranets have to do with helping people work
smarter, better, faster? Everything.
Build an Intranet or not? The better question is "how?" Corporate Intranets are cutting costs and raising productivity throughout all levels of enterprises. Implementing information technology for mission-critical business functions is the most complex business challenge facing executives and system management today. Powerful new Intranet technologies are changing the way ......
- How well do you communicate?
Globalization. The rise of the Internet. The search for new markets. The increasing use of customer information to gain competitive advantage. The priority of being fast-to-marketplace. These are just a few of the trends driving rapid and sometimes disordered change in business today, leaving some companies struggling to catch up, ......
- The Customer-service Life Cycle: A Framework for
Improving Customer Service through Information
Technology.
By thinking of customers' use of a product or service as a cycle, hospitality organizations can use the internet and IT to offer better service and create a stronger relationship each step of the way. The internet provides hospitality operators with an unprecedented ability to communicate directly with customers. With ......
- Intranet: information technology for a limited
universe.
Scarcely a day goes by without significant media coverage of the information technology industry's newest communications creation - the Intranet. Small consulting firms and corporate titans alike are working to expand Intranet applications. The word "Intranet" had little meaning and no media exposure as recently as a year ago. Even ......
- Realeum and Resite Information Technology integrate
products.
Realeum Inc., Rockville, Md., an apartment property management software company, and Resite Information Technology, a provider of Web-based customer servicing applications for the apartment industry, integrated Realeum's Foundation[TM] product with Resite's ResidentHub[TM] and LeadToLease[SM] products. The Realeum and Resite product integrations help to improve efficiency for apartment companies. With Resite's ......
- Restructuring information technology: is offshoring a concern?
HEADNOTE Employment trends by industry and occupation suggest that offshoring in the information technology sector occurs, but not to a great extent The immunity from global competition that U.S. white-collar workers have enjoyed A for so long has seemingly started to vanish. There is an increasing concern the next great ......