Micromuse Inc., the leading provider of service and business assurance software, announced that T-Systems Switzerland, part of the Deutsche Telekom group, has implemented Micromuse's Netcool suite. The Netcool solution helps operators locate and respond to service affecting faults across T-System's Virtual Private Network (VPN) and security services infrastructure.
T-Systems deployed Netcool solutions for fault, service and security management to help collect and consolidate status information throughout its infrastructure. Acting as a manager of managers within T-Syst