Business Exchange
Prosodie Interactive opts for speech recognition software from LumenVox.
Publication: Worldwide Computer Products News
Date:Monday, February 19 2007
Subject: Software industry (Contracts), Speech recognition software (Usage), Telecommunications industry (Contracts)
Product: Voice Response Software, Telecommunication Services
Location: United States
Date:Monday, February 19 2007
Subject: Software industry (Contracts), Speech recognition software (Usage), Telecommunications industry (Contracts)
Product: Voice Response Software, Telecommunication Services
Location: United States
Worldwide Computer Products News-19 February 2007-Prosodie Interactive opts for speech recognition software from LumenVox(C)1995-2007 M2 COMMUNICATIONS LTD http://www.m2.com
Prosodie Interactive, a provider of telecomms services and IT solutions, has added speech recognition software from LumenVox to its suite of Prosodie Voice Solutions.
The LumenVox Speech Engine has initially been integrated with an inbound survey application, with the aim of providing a more natural interface for participants than a touch tone application, while also increasing responsiveness and satisfaction.
Prosodie hopes that migrating its voice solutions from touch tone (DTMF) to speech will enable the company to enhance the customer interactions and productivity of its clients.
The LumenVox Speech Engine performs speech recognition on audio data from any audio source, on Linux or Windows.
No financial terms of the deal were disclosed.
((Comments on this story may be sent to info@m2.com))
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