Smart Business Akron/Canton

How The Shamrock Cos. aims to go above and beyond for every customer When the Ohio Buckeye Chapter...

How Invacare Corp. emphasizes the importance of great effort Customer service has always been a priority at Invacare...

How Staffing Solutions Enterprises builds client loyalty Although the industry of Staffing Solutions Enterprises has been commoditized over...

How Cleveland Marriott East makes above and beyond service the norm It was shaping up to be a...

Eric Graf, president and CEO, Ritzman Pharmacies Inc. Eric Graf, president and CEO of Ritzman Pharmacies Inc., had...

How Family Heritage puts money back in its customers' pockets Buying an insurance policy can be daunting, partly...

How EMP ties compensation to patient satisfaction Imaagine for a minute if how much your physician was paid...

How Great Lakes Integrated puts all pieces of the puzzle together with class While "going the extra mile"...

How SS&G keeps reaching for a better level of service Great customer service never goes out of style,...

How Ambiance develops trust to help customers Shopping for relationship enhancement products is not quite as easy and...

How TravelCenters of America makes customer service a 24-hour operation The people at TravelCenters of America LLC believe...

How Today's Business Products brings customer service to the office each day In the office supply industry, you...

How Coil Cleaning & Restoration Services goes beyond expected service When customers call Coit Cleaning & Restoration Services...

How Benesch forms partnerships with clients When clients come to the law offices of Benesch Friedlander Coplan &...

How State Industrial Products employees find better solutions for customers When the H1N1 virus outbreak happened, State Industrial...

How Hyatt Legal Plans motivates employees to provide unmatched customer service More than 6.5 million people nationwide get...

Even if Grant Cornwell had come to The College of Wooster unaware of the school's deep commitment to...

How The Ritz-Carlton's heritage of customer service withstands the test of time With a heritage that goes back...

How Main Street Cupcakes goes above and beyond to please When someone asks Main Street Cupcakes co-owner Sarah...

How Visual Marketing Systems Inc. solves customer product identification problems When Dolf Kahle and the employees at Visual...