Small Business

Even Boomers (like me) are using online reviews more and more. Ignore this form of business feedback at your own peril.

Critics claim that Google's search-engine formula is a rigged game. But Harry McCracken says the anti-Google conspiracy theories don't hold water.

Most small businesses are truly one-person operations. Here are some tips to keep in mind to keep yourself focused and motivated when you're on your own.

Bistro Jeanty shines bright in a town of culinary stars. Its secret ingredient: Hands-on ownership and a keen eye for perfection.

More good news on jobs and the U.S. trade deficit makes a case for cautious optimism among small businesses during the year ahead.

Franchise expert Michael Seid reveals the number one secret to becoming a successful franchisor: Learn how to do it badly.

What did I learn watching the big-box shopping mobs? That the things we gamble on -- and the risks we take -- often pay off in unexpected ways.

Want to ensure a successful 2012 for your small business? Follow these three simple rules for making sure that your customers always come first.

Small businesses could feel an impact from reduced consumer spending if, as expected, a payroll tax break proposal fails to pass the U.S. Senate.

Do you know what a potential customer will find when they search your business name? Here's what to do so that you'll always know the answer to this question.

Hopefully if we take nothing else from this look back, we’ll think more about security, use better social networking etiquette, and embrace the time we have.

So just how bad is it going to get?

An increasing number of employers are providing financial counseling to help employees with questions about managing portfolios and retirement accounts.

Flu spreads fast in the workplace, and the impact can be costly. Here are some tips to keep the flu at bay in your own office.

Is your small business running on fumes? Credit unions are eager to make the small business loans that large banks aren't interested in.

You review your employees' performance, but do you review your own? The Evil HR Lady explains how and why small-business owners should master the art of self-criticism.

For one musician turned inventor, a crashed iPhone wasn't just a minor nuisance. It was the creative spark that started the process of building a new business.

Most businesses offer some sort of volume discount to their customers. But not all of them understand exactly why it works.

A great evening and a profitable holiday season can turn dismal if you fall prey to a robbery or restaurant invasion. Here's how to avoid being a target.