Technology

The best way to engage with your customers and prospects is to tell a compelling story. Doing that is a lot faster and easier than you think.

Small businesses are particularly vulnerable to cyber criminals. Identity theft costs small businesses more than $8 billion annually, and that number is increasing. Scary isn't it!...

Wireless networking can set you free. But it can also leave the door to your data wide open.

A new profile layout is just one of several major new Facebook features. Here's a rundown of what has changed and why it matters to business users.

With more than 327 million active mobile connections, it's clear that many people today are carting around more than one device.

The company's new PrintBack tool is a mobile app that lets you print a document from any location to your home or office desktop printer.

Comparz reviews the top five email marketing platforms for small businesses, including MailChimp, iContact, AWeber, ExactTarget, and Constant Contact.

It’s still too early to tell whether the iPhone 4S will be a big deal or a big disappointment -- a lot depends on Siri, the device’s new digital voice assistant.

Want to turn your small-business blog into a powerful marketing and search-optimization tool? Start with these five fundamental rules.

CEO Reed Hastings ignored the most basic customer-service rule: Don't treat your customers like idiots. Now his company is paying the price.

The Web conferencing service's new user interface features six-person video conferencing and better organized controls.

As Steve Jobs demonstrated, and entrepreneurs know, there's more to innovation than technology and venture capital funding. It can also mean reinvention.

It’s tough being a small business owner in today’s economy but one proven way to increase your brand awareness and customer base is through Internet marketing.

Wi-Fi users say they know how to secure their networks. So why are so few of them actually doing it?

Sadly, business leaders come and go, but the very best -- like the late Apple CEO -- always leave a permanent legacy.

High tech and high touch can be a tricky combination for some small businesses. That's why live chat applications can be valuable customer-service tools.

There's a lot to learn from Jobs' successes. But there's even more to learn from his failures -- and the perseverance required to overcome them.

For restaurant owners the ability to self promote became easier thanks to Steve Jobs.

The Apple co-founder will be remembered as a technology visionary. But he should also be remembered for his true genius -- his ability to find and recruit world-class talent.