Technology

Want to turn your customers into committed partners? The best plan is to walk through every step of your marketing process -- backwards.

As e-books hit the mainstream, more businesses are using them to put a fresh new spin on their traditional marketing and customer service strategies.

The emerging "super credit score" and what it means for your ability to borrow -- or not.

Get inside secrets on how to reap your first million fast -- from experts and entrepreneurs who made $1 million in sales in their first year of business.

New plug-and-pay smartphone card readers make it easier (and cheaper) for merchants to accept credit cards.

Despite its name, the Consumer Electronics Show has become a yearly reminder that there's really no such thing as "consumer" electronics anymore.

Also: would you get the Taco Bell logo tattooed on your butt?

Search engine optimization (SEO) is a set of techniques used to improve the organic (natural) search engine rankings of web pages. Here's what you need to know about SEO.

Did you know that one unhappy customer tells 10 to 15 others about their experience? If it’s really bad they’ll tell the whole world.

More professionals now use text messaging when they need fast answers to their questions.

From Apple's iMac to HP's brand new Omni PC, there's a great deal going for the all-in-ones. So what exactly is making me change my tune?...

Search and discovery for small businesses is increasing in importance to create a consistently profitable business.

Too many small businesses are still relying on Windows XP and even Internet Explorer 6. It's way past time to move on if you don't want to risk security vulnerabilities, reliability issues, and...

If you're collecting customer data, you need a strategy that addresses these three factors.

The Ultrabook enters the small computing market as the next challenge to hot-selling tablets.

Members of the Young Entrepreneur Council share trends in technology that they will be watching in the new year.

Tis the week before CES and all around the Web…

My promise: This year ,I will only pick up my phone in the car after I have pulled over to the side of the road.

Think the idea of turning off after-hours email is a completely crazy idea? You must run -- or work for -- a small business.