Operations

It's not always easy to move past profit as the sole measure of business success. Here's why it's worth making the effort anyway.

You already know that social media is the hot new venue for small business marketing and market research, customer support, and even branding. But do you know how to maintain a consistent message...

Even when budgets are tight it's still to keep their employees happy, motivated, and engaged. Here are seven low-cost (or no-cost!) ways to make it happen.

You can’t bring a beer home with you on the plane anymore, so you'll have to find other ways to return home with local brewery fare.

You must engage in the interactive process if employees have a disability that inhibits their ability to do their jobs.

Spending money on training and motivating your sales force can be the difference between success and failure for your small business.

If you're a bad boss, you may need to change your management style before you destroy your small business –- updated with five brand-new warning signs!

When you're an employer it can be annoying. If you're a customer it can be infuriating. Either way, it's time to put a stop to clueless, texting-obsessed employees.

If Columbus had used a Galaxy-S smartphone, he’d never have landed in Cuba. He’d have aimed for Myrtle Beach instead and used his phone to find the nearest Margarita bar....

New competitors in the payment business promise lower credit card processing fees for small businesses.

It's National Cyber Security Awareness Month. Here's how your small business can ensure that it's protecting itself against online attackers.

What's the first step in bringing a hot new idea to market? Figuring out whether it's really as hot -- or as new -- as you think it is.

Hiring virtual employees who work remotely can save your small business money and headaches. Here's how to do it right.

Learn why it's critical that you establish sound policies and procedures for checking the credit quality of customers before granting them payment terms.

Before you grant credit, it's vital that you minimize the risk of nonpayment or slow payment, which can throw a wrench in your cash flow cycle.

A new generation of employees expects a very different working environment. Is your business giving them what they want?

Use these 10 tips to defuse and resolve employee disagreements, and learn how to foster a culture of civility and mutual respect among your staff.

Neither would we, but that hasn’t stopped Friendly’s from trying to sell them.

Many entrepreneurs choose to stick around even after they sell their companies. And at least some of them wish they hadn't.