Operations

After a dismal 2011, the franchise industry is poised to pick up next year… or is it?

All it takes is one good story to sell a client. But that's one story more than many small-business owners have to tell.

Are you sure which of your employees are entitled to overtime compensation? Here's how to reduce your company's exposure to a lawsuit or government audit.

Small business owners can help protect their businesses from employee theft and fraud with the following eight tips.

In this week's Young Entrepreneur Council video, learn about the role that testing plays in a successful product launch.

New research shows that workers who like to socialize at work are much more productive than those who don’t.

Understanding culture means understanding what motivates and impresses people. And those traints are essential for business success, too.

The mob is alive and well -- and causing quite a bit of trouble for legitimate businesses around the country.

Here are my eight top risk management resolutions you should make for your small business for the year ahead.

Some discount ticket sites are finally getting a clue when it comes to tracking and taking advantage of frequent-flyer points. Here's the rundown on where to find them.

Don't pick the holiday season to dump all the bad news you have been saving. It's not fair to employees, and it's no good for your business.

The holidays aren't just about maximizing sales, they're also about contributing to your community. That's good for everyone, including your business.

Rieva Lesonsky shares her fave things for small businesses, from backup tools and online analysis to microfinance nonprofits and free help for startups.

Want to avoid getting bitten by the flu bug when you travel? Here are 10 proven tips that will help to keep you healthy.

Is anybody happy at work nowadays? Some people are. Especially the people who work at these 50 companies.

Bistro Jeanty shines bright in a town of culinary stars. Its secret ingredient: Hands-on ownership and a keen eye for perfection.

What did I learn watching the big-box shopping mobs? That the things we gamble on -- and the risks we take -- often pay off in unexpected ways.

A great evening and a profitable holiday season can turn dismal if you fall prey to a robbery or restaurant invasion. Here's how to avoid being a target.

Flu spreads fast in the workplace, and the impact can be costly. Here are some tips to keep the flu at bay in your own office.