Operations

Learn some inexpensive ways you can make your office a happier, more creative, and more productive place to work.

Many small businesses worry that the America Invents Act of 2011 could actually make things worse for them. Others, however, say they're overreacting.

There it was: my laptop, dangling precariously, suspended high in the branches of a thorny Jalapeno tree that towered more than 50 feet above a pit of molten lava.

What's wrong with Google's new flight-booking service? Nothing that burying it in a very deep hole couldn't fix.

Have you ever signed up for something that you were very excited about, only to discover that it was nothing like what the brochure said it would be?

Sure, they're trying to sell you something, but that doesn't mean new technology programs and services from big companies aren't truly helpful.

Job descriptions are wonderful tools when they're well-written and used effectively. When they aren't, however, they can be worse than useless to a small business.

The touch-oriented interface of Windows 8 may be hip, but it doesn't add much for users sitting in front of their computers actually trying to get some work done.

Whether or not you've filed your 2010 taxes, it's not too late to take advantage of the laws dealing with healthcare tax credits for small businesses.

When you shop for workers' compensation insurance, seeking out the lowest possible premium is rarely the best way to manage your long-term costs.

Losing stuff in hotel rooms is an occupational hazard for business travelers. Here's my system for making sure that when I check out, so do my valuables.

A fifth-generation family-owned small business in Baltimore is a microcosm of what's wrong with the U.S. economy.

Here's my rule for business today: "Fast" is good. But "instant" is bad for business -- and your sanity.

The American middle class is on its way out. How long before small businesses follow?

For all Americans the aftermath of the 9/11 terror attacks lingers to this day. That's no less true for the nation's small businesses.

Not every customer is going to run up a fat restaurant bill. But even the "small" spenders are worth treating as if they're the most important people in the house.

The good news: The TSA has made a minor improvement to its notorious full-body scanners. The bad news: Airport security theater is still a joke.

Entrepreneur and activist Joan Blades, author of 'The Custom-Fit Workplace,' says helping workers be productive and engaged is the key to business success.