Operations

Too many small businesses are still relying on Windows XP and even Internet Explorer 6. It's way past time to move on if you don't want to risk security vulnerabilities, reliability issues, and...

To spur business growth and encourage financial success in 2012, lawmakers must work together on policies that will help small businesses create jobs.

Being a small business owner doesn't always have a happy ending. I wish it did.

If you're collecting customer data, you need a strategy that addresses these three factors.

A computer may run the wake-up call system, but it’s only as accurate as the information entered into it by the desk clerk you called to make the request.

New Year's resolutions are great, but it may take more than one resolution to keep your business on track and your staff focused on success.

More business travelers say that getting a good night's sleep on the road is harder to deal with than airport security.

My promise: This year ,I will only pick up my phone in the car after I have pulled over to the side of the road.

Killing time at the airport? Here’s where to find the best food, whatever city you’re in.

When I look for advice and information on how to drive change, I turn to the smartest and most reliable people I know: My friends.

With cloud computing, backing up isn't hard to do ... anymore. These days, it's easier, faster, and safer than ever to do your small business backups in the cloud instead of a local...

Separate studies suggest that many Americans think the New Year will bring better economic times.

Small business can literally be a heavy burden to bear. Here’s how to lose weight and boost your productivity in 2012.

According to BusinessInsider.com, 25% of people on vacation check their work emails hourly. In the U.S. the average worker will only use 57% of his vacation days. That means that over half of...

Small businesses naturally shy away from controversy. But sometimes, that's exactly the wrong approach to building your brand and your reputation.

A better job market brings a higher risk that employees will jump ship -- and perhaps take proprietary business information along with them.

After a dismal 2011, the franchise industry is poised to pick up next year… or is it?

Are you sure which of your employees are entitled to overtime compensation? Here's how to reduce your company's exposure to a lawsuit or government audit.

All it takes is one good story to sell a client. But that's one story more than many small-business owners have to tell.