Operations

New plug-and-pay smartphone card readers make it easier (and cheaper) for merchants to accept credit cards.

A workplace injury could cost your business a fortune, especially if you violate health and safety regulations. These tips can protect against liability.

Did you know that one unhappy customer tells 10 to 15 others about their experience? If it’s really bad they’ll tell the whole world.

Too many small businesses are still relying on Windows XP and even Internet Explorer 6. It's way past time to move on if you don't want to risk security vulnerabilities, reliability issues, and...

A computer may run the wake-up call system, but it’s only as accurate as the information entered into it by the desk clerk you called to make the request.

Being a small business owner doesn't always have a happy ending. I wish it did.

If you're collecting customer data, you need a strategy that addresses these three factors.

To spur business growth and encourage financial success in 2012, lawmakers must work together on policies that will help small businesses create jobs.

Killing time at the airport? Here’s where to find the best food, whatever city you’re in.

New Year's resolutions are great, but it may take more than one resolution to keep your business on track and your staff focused on success.

More business travelers say that getting a good night's sleep on the road is harder to deal with than airport security.

My promise: This year ,I will only pick up my phone in the car after I have pulled over to the side of the road.

When I look for advice and information on how to drive change, I turn to the smartest and most reliable people I know: My friends.

These 10 small-business rip-offs are costing your company big bucks. But you don't have to put up with it any more -- if you know how to fight back.

Small business can literally be a heavy burden to bear. Here’s how to lose weight and boost your productivity in 2012.

Separate studies suggest that many Americans think the New Year will bring better economic times.

With cloud computing, backing up isn't hard to do ... anymore. These days, it's easier, faster, and safer than ever to do your small business backups in the cloud instead of a local...

According to BusinessInsider.com, 25% of people on vacation check their work emails hourly. In the U.S. the average worker will only use 57% of his vacation days. That means that over half of...

A better job market brings a higher risk that employees will jump ship -- and perhaps take proprietary business information along with them.