Finance

Did you know that one unhappy customer tells 10 to 15 others about their experience? If it’s really bad they’ll tell the whole world.

A great business plan looks failure right in the eye and finds a way around it.

Strategically targeted training can stop leaks of confidential information in its tracks.

If you want to make sure you don't void the liability protection of your S Corp or LLC, you must make sure you do two simple things each year.

Getting ready to file your taxes? Here are 5 tips to help you this tax season.

Why should building business credit be on the top of your list? Learn why separating your personal and business finances should be a top priority.

My promise: This year ,I will only pick up my phone in the car after I have pulled over to the side of the road.

Your customer experience strategy needs the active support of all departments.

Look at your values and your financial priorities, and decide now how best to put your money to work during the year to come.

It's a new year with new opportunity! If those opportunities for you include incorporating a new business, here are some important things to keep in mind.

When you spend so much time trying so survive day to day, it can be easy to forget why you started your small business in the first place.

2011 started with a series of uproars over online sales taxes. It ended with a series of proposed federal laws that could put an end to the controversy for good.

From exploding pastries to million-dollar slips, 2011 was chock full of expensive -- and often bizarre -- litigation for business owners.

Don't let holiday overspending and lingering debt ruin your new year. Here are some ways to deal with the problem as quickly as possible.

With cloud computing, backing up isn't hard to do ... anymore. These days, it's easier, faster, and safer than ever to do your small business backups in the cloud instead of a local...

A better job market brings a higher risk that employees will jump ship -- and perhaps take proprietary business information along with them.

Banks want to use social-network data to assess credit risk. That means you had better be extra careful about whom you choose as your online "friends."

Are you sure which of your employees are entitled to overtime compensation? Here's how to reduce your company's exposure to a lawsuit or government audit.

The U.S. credit industry is in much better shape than it was a few years ago. And that means changes are in store for how consumers and small businesses deal with credit.