Hello? Hello? Can I Get My Prescription Re-Filled?

Hello all, The situation narrated in the article is indeed pathetic. It is a fall out of the system requirement in some the countries.The present system is contained where the health care is direct responsibility of the Govt. In an asthmatic patients,requirement of the drug therapy is often and may be required at any point of the time. Asthmatic patients or parents of the child patient do know the dosage schedule of the drugs and actually there is no real need of the refill of prescription at physician's office. Safty is important but it should not override the need in urgency. Some change in system ought to be there. Sussan Davis is not the first or the last one who may have to endure this. The recurrence is expected. System improvement with logical reasoning should be key.

The story Susan tells is beyond description. First, how far out of date were the drugs? Even though the drug has technically passed its expiration date doesn't mean it can be used safely. As for your pediatrician - find a new one. The office is a mess if it (1) can't handle a prescription refill from you and (2) can't handle a prescription refill from a pharmacist. It smacks of abandonment, frankly. There is absolutely no excuse for it. A letter - even if it got to the doctor - would be in order. One of our family uses a doctor who has two issues: (1) their "nurse" only returns calls after 5PM, when it's too late to be seen that day, and (2) they don't fax. There was a prescription to be refilled, the we "ordered" it from the mail order pharmacy online how faxed the doctor. They didn't respond - we had to get a paper prescription, mail it in, and wait - adding about 5 days to the process. If it were me, I'd be out of there. Let us know how your bew pediatrician works out.

"A responsible parent, I took a quick look in the medicine cabinet to check on the expiration dates of her Albuterol and DuoNeb. Sure enough, both had expired."

I'm sorry, but as a reponsible parent, should you not have refilled the prescriptions before they expired? If it was such a huge concern to you, as it seems to be by the tone of your story, wouldn't you have maybe jotted down the expiry date on a calendar so you knew they were coming up. In my opinion, it sounds like you are trying to blame someone else for not taking responsibility of something that was yours to begin with.