ManageInfra Announces Successful Completion of MSPAlliance Managed Services Accreditation...

SlashSupport-Division Joins Program Providing Assurance of Quality, and Reliability for Current, Potential Customers; Vendor-Neutral Benchmarking for Managed Services Practitioners Worldwide

SAN JOSE, Calif. -- ManageInfra, the remote infrastructure management division of IT services firm

SlashSupport Inc., today announced that it has received accreditation under the MSPAlliance's Managed Services Accreditation Program (MSAP). MSAP is the first program of its kind, specifically designed and created to provide customers of managed services providers with the assurance that the services provider they hire meets or exceeds the highest principles of quality in areas such as financial stability, facilities, managed services practices, and customer satisfaction.

"The Managed Services Accreditation Program is a rigorous program that benchmarks and verifies the quality of the company providing managed services," said Charles Weaver, MSPAlliance president. "We are very proud to have ManageInfra as a part of this prestigious body of MSPs."

The Managed Services Accreditation Program was created, using several criteria that will properly encompass a wide range of managed service providers. By covering buying and service delivery criteria that matter to customers, the program tracks and measures a satisfactory level of professional and business practices, helping MSPs to consistently deliver superior services to their clients.

"It is not an easy task to achieve accreditation from the MSPAlliance, but it ultimately benefits both us and our customers," said Ahmar Abbas, head of ManageInfra and a Senior Vice President with SlashSupport. "We earn a higher degree of trust from our clients; they know that we operate at the highest level of dependability and capability."

The MSPAlliance, with almost 300 corporate members worldwide, is committed to increasing reliability in the industry surrounding the value and benefit of using Managed Service Providers to provide a wide range of mission-critical services. In addition, the MSPAlliance collects data on the practice of managed services on behalf of its members, to help them increase the value delivery of IT to the organizations they serve.

About ManageInfra

ManageInfra, a division of SlashSupport, provides remote application and infrastructure management services directly to enterprise organizations and in support of software-as-a-service and managed-services providers. Specifically, the company remotely manages the full technology infrastructure environment, extending from desktops and servers to routers, switches and load balancers. ManageInfra monitors and administers applications, databases and storage systems remotely and has an established technical support competency in Open Source solutions. For more information, visit www.manageinfra.com.

About SlashSupport, Inc.

SlashSupport is a privately-held corporation and operates as an independent unit of the Cybernet Software Systems, Inc. (CSS) Group. The San Jose, California-based company has over 3,000 employees spread across eleven global service delivery and support centers and onsite locations in India, Australia, Singapore, Korea, London, Tokyo and the U.S. For more information, visit www.slashsupport.com.

About MSPAlliance

The MSPAlliance is a global organization made up of service providers and technology enablers who work in a collaborative effort to define, promote and educate the Managed Services Industry and the end-user consumer on the adoption and successful use of technology through Managed Services. For more information about the MSPAlliance and the Managed Services Accreditation Program please visit www.mspalliance.com.