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Tuesday, September 7 2004

(BC-VNU-MAC) BERNIE MAC currently in "MR. 3000." PIC 1.

10 Ways to Win Back an Unhappy Customer

Want to turn around a bad customer experience? Start with these 10 ideas, and watch your business reputation -- and your profits -- start to soar.
Top 10 Small Business Predictions for 2012

Check out our 10 surefire small business predictions for 2012. From the next president to foreign trade, we tell you how it's going to go. Maybe. Hopefully.
Eight Tips to Prevent Employee Theft and Fraud

Small business owners can help protect their businesses from employee theft and fraud with the following eight tips.
Twelve Tips for Writing Better Marketing Brochures

We present a dozen tips on how to produce punchy marketing collateral that will support your online marketing efforts and increase your sales.

Working Backwards to Create a Great Customer Experience

Want to turn your customers into committed partners? John Jantsch explains how.
10 Inspiring Small Business Office Views

These 10 business owners enjoy awesome views the rest of us can only dream of.
Your Credit Score: You Ain't Seen Nothin' Yet

The emerging "super credit score" and what it means for your ability to borrow.
Consumer Electronics Show Means Business

There's no such thing as "consumer" electronics anymore, reports Harry McCracken from CES 2012.