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1. Getting to know the world of field service
Writing this in the first few weeks following my appointment as editor of Service Management, I'm finding that my understanding of the various areas of ... (PERIODICAL ARTICLE)
2. Users champion mobile comms
HEADNOTE In Service Management's annual survey of readers, mobile communications solutions are getting the thumbs up. Experience suggests many more will adopt the technology and ... (PERIODICAL ARTICLE) | |
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2008
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