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Business Exchange

Customer Service Experience

Link: What Do I Need To Provide Good Online Customer Service

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By Glenn Ross
Monday, July 2 2007

T T T

I'm on vacation this week, so let me leave you with this article from Allbusiness.com's library on steps to take to ensure good online customer service.

This article may seem obvious to you, but I can tell you I've been frustrated many times by sites that don't do these simple things.

Regards,

Glenn

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