We're on a roll. In my post on Monday night I listed 12 topics that a jewelry store could use in a blog. On Tuesday, two more bloggers, Mark and Meikah, picked up what I think is a beme and ran with it. Tonight, Maria, at Customers Are Always, adds to the conversation by suggesting topics for a blog written by an art gallery.
If you believe that businesses should blog, pick a profession (and let's not forget B2B) and create some topics for a blog. (I'm temporarily unable to accept comments and trackbacks so send me an e-mail and I'll publish it here.)
How does this relate to customer service? I believe a blog can attract new customers and strengthen relationships with those you already have. That enhances the customer service experience.
Thanks, Maria. Those are great topics.
Regards,
Glenn
customer loyalty
customer service
business
small business
marketing
customers
customer complaint
customer evangelism
beme